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Sales Manager, Home Care Technology

3 weeks ago

Halifax, Nova Scotia, Canada Shannex Incorporated Full time

Job Description
If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a
Sales Manager, Home Care Technology
to join our
Parkland at Home
team based in
Halifax, Nova Scotia
.

Reporting to the Regional Director, the Technology Sales Manager bridges the gap between innovative technology solutions and the unique needs of clients receiving home care services. The ideal candidate will have a strong understanding of home care technologies, excellent communication skills, and a passion for enhancing client experience through tailored tech solutions.

Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

  • Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
  • Life, travel, and other insurances
  • Access to virtual healthcare 24/7 for FREE through the group health benefit plan
  • RRSP program (5% employer matching)
  • Vacation accrual (begins immediately) and travel insurance
  • Free onsite parking
  • Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
  • Access to continuing education and training through Shannex's Centre of Excellence
  • Opportunities to be part of sector innovation and continuous improvement initiatives
  • Recognition and Rewards for service excellence and safety

About The Opportunity

  • Collaborate closely with the Sales Manager to develop and implement strategic sales plans.
  • Identify and pursue new business opportunities to expand market reach and client base.
  • Execute proactive lead generation strategies including prospecting, educational sessions, and participation in community events.
  • Maintain a pipeline of prospects and track conversion metrics.
  • Respond to client inquiries regarding available home care technologies.
  • Assess client needs through intake and discussion to recommend suitable technology solutions.
  • Provide hands-on support during installation and ensure proper functioning of technology.
  • Build and maintain strong relationships with key referral sources, including physicians, hospitals, discharge planners, and community-based organizations.
  • Track and manage referral pipelines to ensure consistent client intake and conversion.
  • Conduct client satisfaction surveys and use feedback to improve technology offerings, enhance service delivery and overall experience.
  • Maintain deep knowledge of current and emerging technologies in the home care sector.
  • Evaluate new market technologies and make strategic recommendations for adoption.
  • Collaborate with IT, clinical and administrative teams to ensure seamless client onboarding and service delivery.
  • Participate in departmental meetings, committees, and training programs.
  • Track and monitor sales performance and achievement of targets/goals.
  • Analyze data gathered through technology platforms to inform service delivery and innovation.
  • Report regularly on client feedback, sales metrics, and technology utilization.
  • Assist in the development and management of the technology budget.
  • Monitor expenditures and ensure cost-effective use of resources.
  • Additional related duties as required.

About You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

  • Bachelor's degree in Sales, information technology, Business Administration, Health Science or related field.
  • Minimum of 3–5 years of experience in a customer-facing role, ideally within healthcare, home care, or technology services.
  • Strong understanding of home care services and related technologies.
  • Proven ability to manage budgets, vendor relationships, and operational oversight.
  • Demonstrated experience in sales strategy development, lead generation, and client relationship management.
  • Experience with CRM platforms, data analytics tools, and reporting software.
  • Valid driver's license and reliable transportation.
  • Familiarity with assistive technologies, remote monitoring systems, or smart home devices considered an asset
  • Background in marketing, community outreach, or educational programming considered an asset

About Us
Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health Services, in partnership with Nova Scotia Health. For more information, visit .

If you're ready to join the Shannex team of
Great People
, apply today
Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.