Service Advisor

7 days ago

Elie MB, Canada AgWest Full time $45,000 - $65,000 per year


←Back to all jobs at AgWest Ltd.

Service Advisor (Elie)





AgWest is currently seeking a detail-oriented and customer-focused Service Advisor to join our team in Elie. In this pivotal role, you will be responsible for coordinating service requests, scheduling technicians, managing work orders, and ensuring all service activities meet customer expectations. You'll act as a key liaison between customers, technicians, and internal departments to ensure the smooth and efficient delivery of service operations.

Key Responsibilities

  • Respond to service inquiries from customers and internal staff via phone, email, text, and walk-ins.
  • Open and manage work orders with complete and accurate documentation.
  • Schedule service jobs, aligning technician availability with job urgency and requirements.
  • Coordinate parts orders to ensure timely job completion.
  • Communicate job details and customer expectations clearly to technicians.
  • Monitor job progress, provide updates to customers, and ensure satisfaction upon completion.
  • Prepare accurate quotes for service work, including labor and parts costs.
  • Review and finalize service invoices with attention to accuracy.
  • Recommend additional services based on machine usage and age.
  • Collaborate with the parts and sales teams to support cross-functional service delivery.
  • Promote service packages and maintenance plans to customers.
  • Support warranty administration and assist with claim processing.
  • Perform other duties as assigned.

Qualifications

  • High school diploma or equivalent (technical education is an asset).
  • Proven experience as a Service Advisor in the agriculture or heavy equipment industry.
  • Minimum 2 years of experience in logistics or service coordination.

Skills & Competencies

  • Excellent verbal and written communication skills.
  • Strong customer service mindset with a solutions-focused approach.
  • Highly organized and capable of managing multiple tasks efficiently.
  • Familiarity with agricultural machinery and service operations.
  • Proficient with service management software and general computer applications.

Working Conditions

  • Office and workshop environment.
  • Occasional standing, bending, and lifting may be required.
  • Some travel may be necessary.
  • Overtime as needed during peak seasons.

Ready to join a growing team in the heart of Manitoba agriculture?

Apply today and help us deliver exceptional service to our valued customers in Neepawa and surrounding communities.

Please visit our careers page to see more job opportunities

  • Service Advisor

    1 week ago

    Elie, MB, Canada c1e357e6-e49a-421e-b348-aa2288e810e1 Full time $45,000 - $65,000 per year

    AgWest is currently seeking a detail-oriented and customer-focused Service Advisor to join our team in Elie. In this pivotal role, you will be responsible for coordinating service requests, scheduling technicians, managing work orders, and ensuring all service activities meet customer expectations. You'll act as a key liaison between customers, technicians,...

  • Service Advisor

    2 weeks ago

    Elie, Canada Wilf's Elie Ford Sales Ltd. Full time

    Wilf’s Elie Ford is looking to fill the full time role of service advisor, if you are a vehicle enthusiast or possess good car knowledge and like working with the public this would be a great position for you. As advisor some of the duties would include - Schedule appointments - Greet customers upon arrival - Inform customer of maintenance needs -...

  • Automotive Service Writer/Advisor

    2 weeks ago

    Morden, MB RM G, Canada Addison's Auto Service inc. Full time $64,000 - $104,000 per year

    Job SummaryWe are seeking a knowledgeable and customer-focused Automotive Service Advisor to join our dynamic team. The ideal candidate will have a strong background in automotive service and repair, with exceptional communication skills to effectively interact with customers and technicians. This role is essential in ensuring that our clients receive...

  • Member Services Representative

    5 days ago

    Elie, Canada Assiniboine Credit Union Full time

    KEY ACCOUNTABILITIES Provide a high level of service by attending to members in a courteous and professional manner, ensuring all advice and service delivery standards are met and exceeded at all times. Engage members in meaningful conversations—both in person and over the phone—to uncover their goals and needs, provide thoughtful guidance, and connect...

  • Service Advisor

    6 days ago

    Gimli, MB, Canada SHORESIDE GM Full time $50,000 - $80,000 per year

    The Twin Motors Autogroup offers a truly unique experience for its employees. As one of Manitoba's largest employers, we have great opportunities for each and every employee to find their perfect career path. When coming to work with us, you'll find a professional work environment with a group of engaged individuals wanting to provide the best customer...

  • Service Advisor

    7 days ago

    Winnipeg, MB RG H, Canada Capital Automotive Group Full time $60,000 - $80,000 per year

    Company:Capital Ford Lincoln (Winnipeg)Join Our Winning Team as a Service Advisor at Capital Ford LincolnAre you a people-first problem solver who thrives in a fast-paced environment? Capital Ford Lincoln in Winnipeg is looking for a customer-focused Service Advisor to be the link between our customers and our service team. You'll help drivers keep their...

  • Service Advisor

    1 day ago

    Brandon, MB RA Y, Canada Reesink Canada Holdings Full time $45,000 - $100,000 per year

    Service AdvisorAbout the Job:Hepson Equipment Inc.Position: Service AdvisorLocation: Brandon (Onsite)Number of Positions: 1Hours: Monday–Friday, 8:00 am–5:00 pmEmployment Type: Full-timeEligibility: Must be legally entitled to work in CanadaYOU Matter to UsAre you a highly organized, service-driven professional who thrives in a fast-paced environment?...

  • Automotive Service Advisor

    2 days ago

    Scarborough, ON MB V, Canada East Court Ford Lincoln Full time

    About Us:Join our team at East Court Ford Lincoln Sales Limited, Canada's #1 Ford Retailer We're looking for a dedicated and customer-oriented Service Advisor to enhance our dynamic service department. If you have a passion for automotive technology and exceptional communication skills, this role is a great fit for you.Key Responsibilities:Greet customers...

  • Service Advisor

    1 day ago

    Brandon, MB RA E, Canada Murray Chrysler Dodge Jeep Ram Westman Full time $40,000 - $80,000 per year

    Murray Chrysler Dodge Jeep Ram Westman, part of the Murray Auto Group, is currently looking to hire a full-time Service Advisor to give our expanding base of customers the service they deserve. Experience preferred but willing to train the right person.The success candidate will be required to:Work with a talented team of technicians to provide the best in...

  • Automotive Service Advisor

    1 week ago

    Winnipeg, MB RV C, Canada Extreme Performance Exhaust Full time $72,000 - $100,000 per year

    WE'RE HIRING — AUTOMOTIVE SERVICE ADVISOR WANTEDExtreme Performance Exhaust2-2140 McPhillips Street, Winnipeg, ManitobaPhone: Are you friendly, organized, and passionate about the automotive world?Join our small family-run automotive repair and customization shop, where quality work and great customer service come firstPosition: Service AdvisorWe're...