Barista Manager

2 weeks ago

Montreal, Quebec, Canada Compass Group Full time $45,000 - $70,000 per year

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job.

Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

Job Summary

Now, if you were to come on board as one of our Café Managers, we'd ask you to do the following for us:

  • Lead a team of two baristas; motivate, coach and develop direct reports and front-line staff while considering changing priorities. Focus on service standards and daily SOP execution and guest experience
  • Ensure all agreed service specifications are followed and maintained by all associates to enhance the guest experience
  • Maintain both client and Compass standards to ensure a safe environment for all Guests and Associates
  • Ensure quality control procedures are monitored and maintained and established operating practices are strictly followed
  • Ensure customer satisfaction; resolve requests, complaints, and concerns
  • Monitor units' compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required

Think you have what it takes to be our Café Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role:

  • Post-secondary degree or diploma in Hospitality and/or Food Service Management, Hotel and Restaurant Management; advanced FST, Servsafe or equivalent food safety certification preferred
  • Previous barista experience
  • Experience in a full service restaurant or like operation
  • Awareness of innovative coffee trends in retail food services
  • Excellent client relationship and verbal and written communication skills in French
  • Exceptional organizational skills with strong attention to detail
  • Proficient in MS Word, Excel, PowerPoint and Outlook and demonstrate working knowledge of food service POS/IT systems

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact - for further information.

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