Guest Services Representative

5 days ago

Peace River AB TS S, Canada Town of Peace River Full time $42,000 - $72,000 per year

Status

Open

Guest Services Representative

Whether it's sports, fitness, or epic events, the Baytex Energy Center is the go-to spot for everything fun and active in town. If you're passionate about people, and want to be part of something that matters, this is the place for you

As a Guest Services Representative, you'll be the friendly face and go-to person for everyone who walks through our doors. From welcoming new visitors to helping regulars find their groove, you'll play a key role in making sure every guest's experience is top-notch.

What You'll Do:

  • Customer Service: Greet and assist guests with inquiries about facility services, programs, and events. Provide accurate information and directions within the multiplex.
  • Transaction Processing: Handle admissions, membership sales, program registrations, and other transactions using our point-of-sale system. Ensure accuracy in cash handling and payment processing.
  • Facility Access: Monitor entry points, check-in guests, and ensure that all patrons adhere to facility policies and guidelines.
  • Set Up and Take Down: Set up and Take Down of equipment in the field house.
  • Issue Resolution: Address guest concerns and complaints in a professional and courteous manner. Escalate issues to management when necessary.
  • Safety and Cleanliness: Monitor the facility for safety hazards, report maintenance issues, and assist in maintaining a clean and welcoming environment

Qualifications:

  • Must work effectively and efficiently with others and alone with little or no supervision;
  • Be punctual, self-motivated, communicate openly, and take direction well;
  • Ability to respond to public inquiries in a calm and friendly manner;
  • Ability to set priorities and balance several tasks at the same time;
  • Advanced computer software application skills and hands on knowledge of computer programs (Office, Excel, Publisher, Email, Internet);
  • Proficient with a variety of office equipment and tasks including but not limited to; phone systems, printers, fax/copier, point of sale and filing;
  • Ability to lift up to 30 lbs;
  • Cash handling experience;
  • Minimum Age 16 years of age;
  • Current First Aid/ CPR;
  • Valid Driver's License;
  • R.C.M.P Criminal Record Check; and,
  • Current Drivers Abstract.

The Town of Peace River welcomes diversity in the workplace and encourages applications from all qualified candidates. Complete job descriptions are available upon request.


• Casual Employment
•

Wage: $18.42 per hour

Hours: This position will work on a casual basis during evenings, weekends, holidays and the occasional day shift (if available). Hours are not guaranteed.

Closing Date: Open until a suitable candidate is found.

Qualified applicants are invited to submit their resumes to the address below. Quote competition #25/027

Employee Services Manager

Email:

We thank all participants for their interest, however only those who are selected for an interview will be contacted.

File

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