Current jobs related to Bilingual Customer Service Representative - Ottawa, Ontario - Saand Inc.

  • Bilingual Customer Service Representative

    2 weeks ago

    Ottawa, Ontario, Canada Vault Credit Corporation Full time

    Who we areVault Credit Corporation offers a wide array of financial services such as mortgage, equipment leasing and lending products. Vault has a devoted team of experts with years of experience in both financial services and real estate. We deliver products and services that meet our borrowers' diverse needs quicker and easier than traditional sourcesAre...

  • Bilingual Territory Rep

    2 weeks ago

    Ottawa, Ontario, Canada Bilingual Source Full time

    Job Title:Bilingual Territory Sales RepresentativeSALARY: 70-90K + Bonus annual - up to 25% of base at 100% of target (can exceed if doing well)Location:Territory includes West Montreal, Ottawa, Kingston (Travel Required)Employment Type:Full-timeOverviewA leading technical solutions provider is seeking a mid-level Bilingual Territory Sales Representative to...

  • Bilingual Customer Service Representative

    3 days ago

    Ottawa, Ontario, Canada Pted Full time

    BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT Are you passionate about Safety & Security and seeking opportunity to join a team of Security Professionals? A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS EUROPE, which...

  • Remote Bilingual Customer Service Representative

    2 weeks ago

    Ottawa, Ontario, Canada NTT DATA Full time

    Req ID: 347529NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Remote Bilingual Customer Service Representative (English/French) to join our team remote in Canada. Position...

  • Remote Customer Service Representative

    2 weeks ago

    Ottawa, Ontario, Canada NTT DATA North America Full time

    With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It's our belief in possibility that drives us, but it's our people that make it happen. At NTT DATA, what you do matters.A Career at NTT DATA Means:Having...

  • Customer Service Representative

    2 weeks ago

    Ottawa, Ontario, Canada American Expediting Full time

    Onsite - OttawaPart time shift: Monday–Wednesday, 10:00am-3:00pm (subject to change)Must have flexibility to cover other days/hours when neededSUMMARY:The Customer Service Representative (CSR) is tasked with greeting the customer and securing the information necessary to design the appropriate solution to their request. Most often this is to place a...

  • Customer Service Representative

    6 days ago

    Ottawa, Ontario, Canada Newprint Full time

    Job Brief: We are looking for a customer-oriented service representative. What does a Customer Service Representative do?A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.The best CSRs are genuinely excited to help...

  • Customer Service Representative

    1 week ago

    Ottawa, Ontario, Canada Culligan of Canada Full time

    Our CompanyCulligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.ResponsibilitiesAssist customers in person and on the phone in a professional mannerSet up deliveries and book service...

  • Customer Service Representative

    5 days ago

    Ottawa, Ontario, Canada CSN Collision Full time

    The Bemac Collision Group has an immediate opportunity for a Customer Service Representative to join their team in a well-established, progressively growing group of companies. The Customer Service Representative is responsible for securing revenue by verifying payment, scheduling and maintaining customer satisfaction through out the repair process. Job...

  • Customer Service Representative

    3 days ago

    Ottawa, Ontario, Canada CSN Collision Full time

    The Bemac Collision Group has an immediate opportunity for a Customer Service Representative to join their team in a well-established, progressively growing group of companies. The Customer Service Representative is responsible for securing revenue by verifying payment, scheduling and maintaining customer satisfaction through out the repair process.Job...

Bilingual Customer Service Representative

2 weeks ago

Ottawa, Ontario, Canada Saand Inc. Full time

Position
: Bilingual Customer Service Rep.

Location
: Saand Ottawa, 2448 Huntley Rd Stittsville ON

Job Type:
 Full-time, Permanent

JOB DESCRIPTION:

Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the manufacturing industry? Do you have a passion for customer service? If so, it is a great time to join the Saand team We have the PERFECT role for you

As a leading glass fabrication Company with 4 facilities (Brockport, Rexdale, London and Ottawa,) we are always looking for first class talent to drive results

WHAT DO WE DO?

Founded in 1990, Saand has become the leading glass supplier of commercial and residential Insulated Glass Units, fabricated OEM office furniture components, as well as a major distributor of float glass, laminated glass and mirror in North America.

WHY APPLY WITH US?

Saand Employees Enjoy:

  1. A company culture and environment that promotes engagement, innovation, inclusion and creativity allowing employees to achieve results
  2. Employee recognition programs with incentives, and the opportunity for growth
  3. Paid professional association fees, annually
  4. Wellness initiatives that extend to family and friends

Not to mention, Saand offers a 
full and comprehensive benefit package
 including:

  • Competitive salary
  • Single & family company health & dental benefits
  • Long Term Disability, Life and AD&D insurance
  • RRSP/DPSP
  • Safety boots and prescription safety eyewear entitlement

POSITION SUMMARY:

Responsible for developing strong relationships with clients and having deep understanding of customer needs to act as a liaison and main point of contact between the customer and internal departments. The role coordinates internal resources and company abilities in order to respond quickly to customer needs to ensure high level of customer experience and satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Direct communication with customers through phone, email, and fax as required
  • Assist outside sales representatives as required for complex orders
  • Enter customer orders into an ERP system
  • Receive and analyze drawings, review incoming orders for completeness and accuracy, strong attention to detail is a must
  • Trouble shoot processing issues within team, scheduling, and production
  • Excellent verbal and written communication skills
  • Assist customers on tracking and expediting orders as required

WHAT WE'RE LOOKING FOR:

  • Completion of high school/ GED. Diploma in Architectural studies or CAD is an asset.
  • Ability to read and comprehend drawings.
  • Strong attention to detail.
  • Excellent time management, analytical and problem-solving skills.

WORK EXPERIENCE:

  • Minimum 3-years customer service experience in a manufacturing environment.
  • Working knowledge of MS Office and sales order software and strong keyboarding skills
  • Ability to read and understand technical drawings and diagrams is an asset.
  • Fluency in English, written and verbal is essential
  • Excellent time management, analytical, and problem-solving skills
  • Knowledge of the glass industry, (tempering, I.G., laminated glass, fabricated glass) an asset.
  • Excellent communication skills

Saand is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Saand will work with you in an effort to ensure that you are able to fully participate in the process.

JOB TYPE: Full Time, Permanent

COVID-19 CONSIDERATIONS:

New health & safety measures require all employees, visitors/contractors and applicants to complete an online COVID-19 questionnaire prior to arriving at our locations, and undergo a temperature check upon arrival. Face masks required when entering.