Customer Service Representative

1 week ago

Ottawa, Ontario, Canada CSN Collision Full time

The Bemac Collision Group has an immediate opportunity for a Customer Service Representative to join their team in a well-established, progressively growing group of companies. The Customer Service Representative is responsible for securing revenue by verifying payment, scheduling and maintaining customer satisfaction through out the repair process.

Job Type: Full-time

Reports to The Shop Manager

Responsibilities include, but are not limited to:

  • Maintains records by filming invoices, debits, and credits.
  • Have customers sign authorization forms, verify contact information, and collect keys upon vehicle drop off.
  • Accept payments from customers regarding customer pay and deductibles.
  • Protects the organization's value by keeping information confidential.
  • Primary phone receiver, should be answering 90% of incoming calls.
  • Document and Complete paperwork for all customers dropping off and picking up vehicles.
  • Book Rentals for Customers.
  • Schedule clients for repairs and prepare and file white folders.
  • Notify customers when the vehicle is ready for pickup.
  • Schedule customers in for estimates as required.
  • Contact the customer when the assignment is received.
  • Arrange final tow to the shop when required.  
  • Assist in keeping reception tidy

Requirements

  • Proficient data entry skills along with a knack for numbers
  • Experience with operating spreadsheets
  • Proficiency in English/French and in MS Office (Primarily word and excel)
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills

Benefits

  • Health and Dental Benefits
  • RRSP Match Program
  • Training and growth opportunities

  • Customer Service Representative

    2 weeks ago

    Ottawa, Ontario, Canada Newprint Full time

    Job Brief: We are looking for a customer-oriented service representative. What does a Customer Service Representative do?A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.The best CSRs are genuinely excited to help...

  • Customer Service Representative

    1 week ago

    Ottawa, Ontario, Canada CSN Collision Full time

    The Bemac Collision Group has an immediate opportunity for a Customer Service Representative to join their team in a well-established, progressively growing group of companies. The Customer Service Representative is responsible for securing revenue by verifying payment, scheduling and maintaining customer satisfaction through out the repair process.Job...

  • Customer Service Representative

    4 days ago

    Ottawa, Ontario, Canada U-Haul Full time

    Location:3636 Innes Rd, Ottawa, Ontario K1C 1T1 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring...

  • Customer Service Representative

    7 days ago

    Ottawa, Ontario, Canada Circle K Full time

    Store : 210 Laurier Avenue East, Ottawa, Ontario K1N 6P2We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy: • Flexible schedules • Large, stable employer• Fast...

  • Customer Service Representative

    4 days ago

    Ottawa, Ontario, Canada British Swim School Full time

    We are seeking high energy, Customer Service Representative to respond to calls & make outbound calls, email and chat with customers.Your mission is to offer support through phone, email, and online chat to customers who have questions about our services. You're literally the voice of the brand, and a strong relationship with our customers starts with you....

  • Customer Service Representative

    2 weeks ago

    Ottawa, Ontario, Canada Hozack, Inc. Full time

    The Role:As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.Respond to customer inquiries via phone, email, and chat.Resolve customer complaints and...

  • Customer Service Representative

    1 week ago

    Ottawa, Ontario, Canada Porter Airlines Inc. Full time

    Job SummaryThank you for your interest in joining the Porter team. Applications for this job posting will be considered for current and future openings. While we are excited to review your qualifications in advance, it may be some time before you hear from us based on the availability of start dates. If you are selected to continue with the application...

  • Customer Service Representative

    3 days ago

    Ottawa, Ontario, Canada Interac Corp. Full time

    Who We Are:Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals,...

  • Customer Service Representative

    14 hours ago

    Ottawa, Ontario, Canada Interac Corp Full time

    Who We Are:Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals,...

  • Customer Service Representative

    1 week ago

    Ottawa, Ontario, Canada Bank of Montreal Full time $34,750 - $47,250

    Application Deadline:11/12/2025Address:499 Terry Fox Drive Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...