Service Advisor

2 weeks ago

MercedesBenz of Ontario, Canada Fletcher Jones Automotive Group Full time US$94,000 - US$192,000 per year

At Mercedes-Benz of Ontario our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity that has led us to be a part of the nation's #1 family-owned automotive group. Your next opportunity awaits, we are hiring a Service Advisor to join our team as we continue to change the industry.  We offer competitive pay, employee appreciation events throughout the year and excellent benefits.


Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

As a Service Advisor you will be responsible for ensuring an exemplary experience for our service guest by providing a prompt and friendly greeting, listening attentively to their needs, preparing repair orders and maintaining clear and proactive communication throughout the service process. You will act as a crucial liaison between our guests and technician ensuring the customer's needs are understood and the recommended services are clearly communicated.  

We are seeking an experienced Service Advisor with a strong background in highline, particularly German luxury brands. The ideal candidate will have a proven track record in dealership fixed operations.

 Responsibilities

  • Prepare accurate Repair Orders showing time, cost and labor estimates, verifying warranty and service contracts and reviewing with clients.
  • Help to identify mechanical problems with fact-finding questions and performing and interactive visual inspection arranging road test if necessary.
  • Promote the sale of labor, parts and accessories by providing explanation of estimates and obtaining approval for work that is sold.
  • Follow the progress of service repairs and provide customers with timely updates.

 Qualifications

  • Valid driver's license and clean driving record
  • Previous experience as a Service Advisor required, highline preferred

 Pay: $94,000 - $192,000 / year is the expected total annual earnings after factoring in all forms of compensation including hourly pay, commissions, overtime, benefits (vacation and sick), etc.  Employees in this position will primarily be paid commissions, but they will also be paid minimum wage for non-sales work and for rest periods.  Commissions range from $86,500 to $179,000 per year based on performance. 

At Fletcher Jones Automotive Group, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

  • Product Manager

    2 weeks ago

    Ontario, Canada Super Advisor Full time

    Company Description Super Advisor is dedicated to empowering investment advisors by automating routine processes, enabling them to focus on their core expertise. Through innovative solutions, the company enhances efficiency and helps advisors optimize client outcomes. By simplifying operations, Super Advisor fosters innovation and growth in the financial...

  • Service Advisor

    3 weeks ago

    Ontario (ON), Canada Wayne Toyota Full time

    At Wayne Toyota, we are invested in our dedicated team of professionals and take pride in providing outstanding products and services to our customers. The Junior Service Advisor is one of the dealership's front-line customer relations representatives. The job encompasses performance in customer service requests and concerns, achieving service sales...

  • Head of Sales

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Super Advisor Full time

    Head of Sales (Wealth Platforms – Canada & U.S.) We’re looking for a Head of Sales who knows how to close. Someone who’s built and run a real pipeline — fast-moving, high-volume, and full of serious prospects — and can turn qualified leads into signed, multi-advisor deals. At Super Advisor, we’re building the operating system for wealth...

  • 2nd Year + Apprentice Technician

    1 week ago

    Mercedes-Benz Mississauga Mississauga, Ontario, Canada Zanchin Automotive Group Full time $60,000 - $80,000 per year

    Apprentice Technician career and employment opportunity awaits you. The Power to Move YouMercedes-Benz Mississauga, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and...

  • Service Advisor- Lexus of Vaughan

    2 weeks ago

    Lexus of Vaughan Vaughan, Ontario, Canada Zanchin Automotive Group Full time $60,000 - $80,000 per year

    Service Advisor career and employment opportunity awaits you. The Power to Move YouLexus of Vaughan, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, We are looking for an experienced and motivated Service...

  • Digital Service Advisor

    7 days ago

    Ontario, Canada Westland Insurance Ltd. Full time

    We’re searching for a Digital Service Advisor (Remote in ON). Are you searching for new possibilities? Westland Express is a part of Westland Insurance Group Ltd., a national, privately owned insurance brokerage with locations across Canada, based out of South Surrey, British Columbia. Our national ZipTenant program is Canada’s most recommended tenant...

  • Service Advisor

    2 weeks ago

    Service Department Ottawa, Ontario, Canada Store 457 Full time $39,200 - $49,600 per year

    Motivated to join a winning team?  Entry level advisors being hired at a competitive wage scale with $19.00-$24.00/hr availableThe Automotive Service Advisor works in conjunction with the Auto Service Manager, Tower Operator and fellow coworkers to promote a customer first environment. An Auto Service Advisor initiates automotive services and repairs by...

  • Service Advisor

    5 days ago

    Kanata, Ontario, KLV, Canada Toromont Cat Full time $60,000 - $90,000 per year

    Toromont Cat is looking for a Service Advisor to join our team This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will...

  • Service Advisor

    2 weeks ago

    Sudbury, Ontario, PYK, Canada Toromont Cat Full time $60,000 - $120,000 per year

    Toromont Cat is looking for a Service Advisor to join our team in Sudbury This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service...

  • Service Advisor

    5 days ago

    Mississauga, Ontario, LTA, Canada Premier Truck Group Full time $40,000 - $80,000 per year

    We are so excited you are interested in our Service Advisor opportunityPremier Truck Group is proud to be an essential business throughout the Coronavirus pandemic, allowing for the sustained employment of our employees while keeping health and safety a top priority. We continually re-evaluate and improve procedures on an on-going basis to ensure we are up...