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Medical Office Administrator +/- Ophthalmology Assistant/Technician/Research
2 weeks ago
Position Description
Ophthalmologist seeking medical office administrator and ophthalmology assistant/technician. Candidate needs to be eager to learn all aspects of eye care, and will join a small dynamic team to provide tertiary and quaternary glaucoma medical and surgical care to patients in a hospital setting.
Position Responsibilities:
Administrative responsibilities: manage all aspects of referral intake and appointment/testing booking following established guidelines in Epic EMR. Checks-in and enters patient identifiers into Epic EMR. Checks-out patient from visit booking follow-up as needed including any patient instructions. Interacts with patients in person, on the phone, and via email. Takes payments as required.
Performs patient reception and preparation responsibilities: Greet patients respectfully, pleasantly, professionally and be able to convey concern, and sympathy at all times. Maintains awareness of patients/visitors in reception areas and monitors waiting time to ensure patients/visitors experience prompt care. Directs patient to diagnostic area, examination room, or appropriate areas.
Potential expansion to performing surgical booking and counselling responsibilities and technician services including history clinical taking, measuring vision, auto-refraction, and biometry. If there is interest, research and innovation opportunities are available.
Hours are variable day to day subject to schedule, patient load, and working with the rest of the team to ensure proper coverage at all times. Temporary position to start, but depending on circumstances, can become permanent.
Position Required Work Experience +/- Education
Required: High School Diploma.
Preferred: Post-Secondary Education (Certificate +/- Degree). Research Experience. Background with Medical Terminology. Medical Office Administration +/- Ophthalmic Assistant training or international medical/optometric/optician Training.
Target Audience: Candidates interested in a future in the healthcare professions (medical school, optometry, nursing, allied health) are encourage to apply.
Position Required Skills +/- Attributes
Willingness to learn and be adaptable. Excellent communication skills with patients and other hospital and office team members. Ability to manage patient concerns. Organization and attention to detail is key. Team oriented. Previous EMR experience a plus, though on the job training will be provided.
Job Types: Full-time, Part-time
Pay: $18.00-$25.00 per hour
Expected hours: 25 – 37.5 per week
Benefits:
- Company pension
- Dental care
- Extended health care
- Paid time off
- Vision care
Application question(s):
- Do you have any post-secondary education? From where, and in what?
- What are your long-term goals?
- Please write a fifty word summary outlining why you are interested in this position.
Work Location: In person
