Team Lead

Develop your potential. Make a difference.

Are you a passionate physiotherapist dedicated to enhancing the health and well-being of Canadians? At Lifemark, your work makes a real difference—expanding access to care and creating lasting impact in the communities you serve.

As Canada's largest physiotherapy company, Lifemark is passionate about enriching the health of Canadians through movement. The Lifemark RTW program provides interdisciplinary care for injured workers, in preparation for return to work. We are seeking a dynamic and collaborative TPI/BI Team Lead to oversee clinical and operational coordination across Traumatic Psychological Injury and Brain Injury programs. This role is designed to be 60% client-facing and 40% leadership-focused, requiring a balance of direct service delivery and strategic oversight. The ideal candidate will demonstrate strong leadership in managing team dynamics, optimizing workflows, and driving performance outcomes while maintaining high-quality client care.

The successful candidate will be responsible for supporting the team & our business while living our leadership principles of Pride, Trust, Growth, Fun, & Accountability.

Location: Sunridge th Street NE, Calgary) & Sunpark Plaza (40 Sunpark Plaza SE, Calgary)

Schedule: Monday to Friday

Status: Permanent Full-Time

Your impact

As a Lifemark physiotherapist, you'll be a vital member of a multidisciplinary team, empowering individuals to overcome challenges, improve their mobility, and achieve their health goals. You'll be more than a care provider; you'll be an educator, motivator, and problem-solver, lifting people up, meeting people where they are in their health journeys, sharing knowledge, and delivering top-quality, patient-centered care. In this role, you will:

• Operational Oversight

• Monitor active clients and assessment/program availability

• Lead team meetings to support collaborative team discussions
• Ensure scheduling efficiency across to optimize resource allocation

• Plan staff vacations and coverage to maintain service continuity

• Clinical Leadership

• Conduct regular 1:1s with clinicians

• Provide clinical consultations and support assessment recommendations
• Lead onboarding and training initiatives for new and existing staff

• Review discharge planning and month end data reviews

• Stakeholder Engagement

• Build and maintain strong relationships with WCB

• Handle escalations and complaints with professionalism and resolution focus

• Program Development, Strategic Planning, & Compliance

• Review WCB Scorecard & month end data. Use data to prepare summaries and action plans for improvement of service delivery in collaboration with other clinic leaders

• Conduct CARF and chart audits to ensure quality and compliance

• Review team report completion, incomplete charting, and HC form validation

• Clinical Service Delivery

• Provide direct psychological services including assessment, treatment planning, and intervention

• Collaborate with interdisciplinary teams to ensure integrated, client-centered care
• Maintain clinical documentation and contribute to program evaluation and outcomes tracking
• Support service delivery across psychology programs

Are you the right fit?

We're seeking a compassionate clinician who leads with empathy and integrity. A great listener, a clear communicator, and someone who seeks to understand what motivates our patients to guide how to personalize a plan of care to meet their needs. Above all, you are driven to grow – both professionally and personally. Key skills and qualifications include:

• Clinician registered and in good standing with appropriate governing body (Psychology, Occupational Therapy, Physiotherapy, Kinesiology)
• Experience in clinical operations and team leadership
• Familiarity with TPI/BI program protocols and funder expectations
• Strong background in training, mentoring, and program development
• Proficiency Excel for data analysis and reporting

Working at Lifemark

We believe that when our team members thrive, our patients feel the difference We're committed to empowering you to build a fulfilling career, providing the support you need to explore your interests and create your own path. Wherever you are in your career, Lifemark offers the support you need to succeed. You can develop your clinical skills and entrepreneurial spirit through collaboration and mentorship from a network of industry leaders, expand into specialized areas, or advance into leadership positions. Here's what you can expect:

• High earning potential with support to build a caseload based on your clinical interests.
• $1500 annual learning and development allowance (based on employment status).
• Team culture that values collaboration, learning, and shared success.
• Centralized support so you can focus on care, not administration.
• Robust onboarding and supervised new grad program.
• Ongoing mentorship to support clinical skills development.
• Support for specialized services including pelvic health and vestibular rehabilitation – areas known for high career satisfaction due to their profound patient impact.
• Opportunities for management roles, including Clinic Director and Regional Manager positions.
• Job mobility, with relocation options across a national network.

We also offer:

• Flexible health benefits – medical, dental, and vision coverage for you and your family.
• Paid wellness and vacation days.
• Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.
• 30% employee discount at Shoppers Drug Mart.
• Corporate discount at GoodLife Fitness, Workperks, and employee assistance program.
• Unlimited referral rewards – up to $5000 per successful hire.

Your Journey with Lifemark: What to Expect

We're excited to meet professionals who are passionate about making a difference in people's lives. Let's shape the future of care—together. Here's what you can expect from our recruitment process:

Step 1: Let's Chat: Your journey starts with a friendly phone call with our Talent Acquisition team. We'll share Lifemark's vision, values, and opportunities—and get to know what inspires you.

Step 2: Meet the Team: Next, you'll connect with a Clinic or Regional Director in a video or in-person interview. It's a great chance to explore our clinic vibe, the clients we serve, and the leadership style that makes us unique.

Step 3: Show Us Your Skills: Come by the clinic for a hands-on interview with the team. You'll demonstrate your clinical approach and experience our collaborative environment firsthand.

Step 4: Offer & Onboarding: If it's a match, we move fast You'll receive a competitive offer and all the info you need to make your decision. Keep an eye on your inbox and voicemail—we won't keep you waiting.

Ready to make a difference?

Join Lifemark, where your compassion, drive, and clinical expertise results in the the delivery of top-quality patient-centered care, empowering individuals and transforming lives. Apply today

Land Acknowledgement: The Lifemark Health Group team acknowledges that our work spans many Territories and Treaty areas across Canada. We are grateful for the traditional Knowledge Keepers, Elders, and youth who inspire us. We recognize the land and its benefits, inviting everyone to reflect on the history and work towards reconciliation.

Lifemark Health Group is an equal opportunity employer committed to a respectful, inclusive workplace. We do not tolerate discrimination or harassment and make employment decisions without regard to race, gender, sexual orientation, disability, age, or any other protected status.

Diversity and Inclusion Matter Here. We're building teams that reflect the communities we serve and fostering an environment where everyone can thrive. We welcome applicants from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Accommodation: Accommodation is available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at

About Lifemark

For over 26 years, Lifemark has been a trusted leader in rehabilitation across Canada, dedicated to helping Canadians live life well. With a national network of over 325 clinics and a team of 6,000 passionate professionals, we provide comprehensive care with a local touch. Our team of dedicated professionals, including physiotherapists, massage therapists, occupational therapists, chiropractors, mental health professionals and more, reflects the diverse communities we serve while fostering a culture of innovation, collaboration, and clinical excellence.

Lifemark is proud to be part of the Shoppers Drug Mart and Loblaw family of companies, where we are creating a connected, patient-first ecosystem that brings quality care to more Canadians, every day. Our vision is to create a future where interdisciplinary healthcare providers are part of a primary care ecosystem that makes it easier for Canadians to receive the treatments they need, when they need it.