Quality Improvement Specialist
2 days ago
Job Summary
Reporting to the Manager, Professional Practice, Patient Experience, Quality & Risk, the Quality Improvement Specialist is responsible for leading and supporting initiatives that enhance patient care and organizational performance. Working closely with stakeholders, this role drives the development and implementation of the Quality Plan, facilitates workshops, coaches staff and leaders, and promotes best practices to foster a culture of continuous improvement and safety.
Qualifications and Experience
Undergraduate degree in a health-related field, leadership, or quality improvement required Lean, Six Sigma, or other Continuous Quality Improvement (CQI) certification strongly preferred Certifications in Change Management, Coaching, and Teaching/Training are assets Minimum of 5 years' professional experience in a similar role, ideally within complex healthcare settings Knowledge of regulatory bodies, relevant legislation, and quality improvement methodologies preferred Experience with workflow process mapping required Familiarity with data analysis tools and healthcare reporting systemsSkills and Abilites
Strong analytical and problem-solving skills Expertise in quality improvement methodologies (Lean, Six Sigma, CQI) Project management skills with ability to manage multiple initiatives Excellent communication and facilitation skills Ability to coach, mentor, and motivate staff and leaders Skilled in change management and fostering engagement Strong interpersonal skills for building collaborative relationships Adaptability in complex healthcare environments Technical proficiency with data analysis and reporting systemsOur Values
Models behaviour that is aligned with the values of Stevenson Memorial Hospital.
Integrity - We adhere to the highest ethical principles
Compassion - We respond to our patients' needs with empathy
Accountability - We are accountable to one another and to our community
Respect - We embrace the diversity of our patients, staff and community
Excellence - We support a culture of distinction
Hours of Work: Monday - Friday. Weekend work may be required as needed.
Applications will be accepted until Monday, January 19, 2026 by 1600hrs.
Other: Stevenson Memorial Hospital is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace.
Accommodations for persons with disabilities required during the recruitment process are available upon request by notifying Human Resources at ext 3354.
As part of our mandatory screening process, SMH will require professional references, verification of academic training and professional accreditation along with a current vulnerable sector screening check. (or Criminal Record Check – dependent on role.)
Please note: Our recruitment process does not use artificial intelligence (AI) or automated decision-making tools. All applications are reviewed and evaluated by our hiring team to ensure a fair and personalized experience
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