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Senior Quality Engineering Specialist
2 days ago
Quality Engineering Specialist
Ottawa, ON
Mist Mobility Integrated Systems Technology is a pioneering company in the field of precision aerial delivery and recovery systems including the Sherpa family of GPS guided parafoils, Space Recovery Systems, LaunchPADS Multi-Mission Manager, SkyLink Parachutist Navigation and Situational Awareness System, and other support equipment. With a strong commitment to innovation and excellence, we have established ourselves as the industry leader. Our cutting-edge technologies and solutions are trusted by military and commercial customers worldwide. We are currently seeking a Quality Engineering Specialist to join our Ottawa based team. The Quality Engineering Specialist is responsible for ensuring that products, components, and processes meet internal and customer quality standards. This role plays a central part in supplier quality management, structured problem-solving, and continuous improvement across the organization. The specialist will strengthen supplier quality performance, lead the Material Review Board (MRB), manage the Corrective and Preventive Action (CAPA) process, and enhance the effectiveness of the Quality Clinic.
What will you be doing?
- Build and maintain strong supplier relationships to improve quality performance and compliance with specifications.
- Monitor supplier performance metrics and escalate recurring risks.
- Conduct supplier audits, capability assessments, and performance reviews, and develop improvement plans where needed.
- Lead root cause analyses for non-conformances and ensure effective, timely CAPAs.
- Manage and continuously improve the established Quality Clinic to enhance structured problem-solving effectiveness.
- Facilitate cross-functional Quality Clinic sessions to identify, contain, and resolve non-conformances.
- Standardize and refine clinic workflows, documentation, prioritization, and escalation processes.
- Implement improvements such as defect categorization, dashboards, trend analyses, and throughput metrics.
- Ensure clinic issues are properly contained, documented, assigned, and validated for disposition or rework.
- Drive continuous improvement initiatives to reduce defect recurrence and improve response times.
- Lead MRB meetings and ensure timely, compliant disposition of non-conforming material.
- Review NCRs for completeness and collaborate with Engineering on disposition feasibility.
- Analyze MRB data to identify systemic trends and support supplier development and CAPA.
- Lead the full CAPA lifecycle, including root cause investigations using structured methods (8D, 5-Why, Ishikawa, DMAIC).
- Develop and verify action plans, ensuring CAPAs are implemented, validated, and closed on time.
- Communicate CAPA status and embed lessons learned into internal processes and supplier expectations.
- Support external and internal audits through compliant documentation and process adherence (AS9100 etc).
- Assist with PFMEA, process validation, risk assessments, and quality planning.
- Develop and refine inspection plans, control plans, procedures, and standard work.
- Identify improvement opportunities across manufacturing, inspection, and supplier quality processes.
- Deliver training on defect recognition, inspection methods, quality tools, and supplier development.
What do we need from you?
- 5+ years experience in a quality engineering focused role
- Experience working with 8D root cause and corrective actions.
- Experience working with AS9100D or ISO/TS 16949 quality systems (APQP)
- Read and understand process documentation (BOMs, and drawings).
- Ability to work with Geometrical Dimensioning and Tolerancing (GD&T).
- Ideally you will have formal ASQ Training.
Compliance Statement.
This position may require exposure to export-controlled information and is subject to additional security screening. In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn.
MMIST values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
Please note that the compensation range information provided is a general guideline only. Criteria such as the candidate's qualifications and relevant experience, the scope of the specific position, as well as market and business considerations will be evaluated when extending an offer.