Manager - Operations

5 days ago

Calgary, Alberta, Canada Wesco Full time $60,000 - $100,000 per year
Description

As the Manager – Operations, you will manage multiple priorities in a customer-centered environment. You will lead a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. You will provide exceptional customer service through order fulfilment and problem resolution. You will oversee key performance indicators (KPIs) to maintain and improve service quality. You may manage employees in a unionized environment. 

Responsibilities:

  • Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems. 
  • Management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services.
  • Maintains a safe, secure and inclusive workplace.
  • Manages, coaches, mentors, hires and trains employees.  This also includes performance management.
  • Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).
  • Manages expense-based profit and loss statement (P&L) to plan.
  • Drives efficiencies within the facility using LEAN methodologies. 
  • Maintains facility tour-ready standards.
  • Ensures preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).
  • Matches facility capacities to customer/sales professionals' expectations.  Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.
  • Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance. 
  • Actively engaged in developing annual budgets for the facility.

Qualifications:

  • High School Degree or Equivalent required; Bachelor's Degree preferred
  • 5+ years' operations experience, specifically in distribution center facilities preferred
  • Experience managing a group or team of individual contributors and/or indirectly supervises support staff
  • Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point)
  • Ability to effectively communicate in both group and individual settings
  • Capable of handling multiple priorities with a high sense of urgency
  • Ability to travel 0-25% of the time

Working Environment: Work is generally performed in a warehouse environment.  The noise level is moderately quiet. Generally well ventilated and well lighted.  Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing.  Operates heavy equipment.  Strict safety regulations may be required.

#LI-A1

  • Operations Manager

    1 week ago

    Calgary, Alberta, Canada Hays Full time $80,000 - $120,000 per year

    Operations Manager | Commercial Construction | Calgary, ABAre you a seasoned construction professional with a passion for operational excellence? Hays Recruitment is proud to partner with a leading commercial general contractor in Calgary to find an exceptional Operations Manager to join their growing team.About the CompanyThis well-established contractor is...

  • Operations Manager

    2 weeks ago

    Calgary, Alberta, Canada FleetOptics Inc Full time $80,000 - $90,000 per year

    Title: Operations ManagerReports to: Senior Director of OperationsStatus: Full-time, PermanentLocation: Calgary, AlbertaDepartment: OperationsPURPOSE: The Operations Manager will be responsible for spearheading the day-to-day operations, as the backbone of our operational strategy, you will coordinate the fluid movement of goods from induction and...

  • Operations Manager

    2 weeks ago

    Calgary, Alberta, Canada Priestly Demolition Inc. Full time $80,000 - $120,000 per year

    Primary Purpose Of PositionPriestly Demolition is seeking a highly experienced demolition professional to take the lead in shaping and driving our Calgary operations. This is a critical leadership role focused on project execution, site operations, team leadership, safety, and financial performance. The ideal candidate brings a strong background in...

  • Operations Manager

    5 days ago

    Calgary, Alberta, Canada 858ca5e1-92b8-4274-88dc-d573f297f528 Full time $90,000 - $120,000 per year

    Job SummaryWe are seeking a dynamic and strategic Operations Manager to oversee daily business operations, optimize processes, and lead our team. The ideal candidate will ensure operational efficiency, drive continuous improvement, and support the company's growth objectives. This role requires strong leadership skills, excellent organizational abilities,...

  • Operations Manager

    7 days ago

    Calgary, Alberta, Canada Rentokil Initial Full time $65,000 - $72,500 per year

    Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. The company has experienced significant...

  • Senior Mineral Land Administrator

    2 weeks ago

    Calgary, Alberta, Canada Harvest Operations Corp. Full time $80,000 - $120,000 per year

    Harvest Operations Corp. is a diverse energy company, based out of Calgary, offering exposure to conventional upstream oil and natural gas production and SAGD operations. We are focused on identifying opportunities to create and deliver value with an active development program and a technical approach taken to maximize our assets. Harvest is committed to...

  • Contracts Consultant

    7 days ago

    Calgary, Alberta, Canada Harvest Operations Corp. Full time $93,200 - $146,400 per year

    Harvest Operations Corp. is a diverse energy company, based out of Calgary, offering exposure to conventional upstream oil and natural gas production and SAGD operations. We are focused on identifying opportunities to create and deliver value with an active development program and a technical approach taken to maximize our assets. Harvest is committed to...

  • Senior Operations Manager

    2 weeks ago

    Calgary, Alberta, Canada Equation Staffing Solutions Full time $120,000 - $180,000 per year

    Our client, a fast-growing leader in the property insurance services industry, is currently seeking a Senior Operations Manager to join their team in Calgary and support their expanding national operations. Known for delivering innovative, high-impact solutions during times of crisis, the company plays a critical role in helping policy holders return to...

  • Service Operations Manager

    2 weeks ago

    Calgary, Alberta, Canada Ripple Property Management Full time $75,000 per year

    Service Operations Manager Location: Calgary, Alberta Employment Type: Full-time, Hybrid Salary: $75,000 CAD annually + Benefits + Performance Bonus About RippleWe're a PropTech company building an AI platform that revolutionizes how people access and manage services. Based in Calgary and growing fast, we're a boutique-sized company doing big...

  • Pharmacy Operations Manager

    7 days ago

    Calgary, Alberta, Canada Capsule Pharmacy Inc. Full time $90,000 - $120,000 per year

    Pharmacy Operations ManagerLocation:Calgary, ABEmployment Type:Full-TimeAbout Capsule PharmacyCapsule Pharmacy is a leading community-based pharmacy dedicated to improving patient access to advanced, high-cost medications and complex drug therapies. We partner with patients and their healthcare teams to deliver innovative patient support across Alberta. Our...