Program Coordinator Foundry

Summary

At Foundry, we reimagine health care to meet the diverse needs of youth aged 12–24 and their families. With a focus on wellness, connection, and accessibility, we bring together a variety of supports—including mental health, substance use, primary care, peer, and social services—under one roof and online. We're seeking an Engagement Coordinator to help ensure that youth, families, and caregivers from diverse communities across BC have a meaningful voice in shaping Foundry's programs and services. As part of the Experience & Engagement team at Foundry's central office, the Engagement Coordinator will support the development and delivery of our engagement programming, with a strong focus on inclusive family and caregiver engagement. This role works closely with internal teams and external partners to ensure our services reflect the needs and experiences of families and caregivers. 

Key Responsibilities

• Support the planning and development of engagement activities and program content.
• Coordinate inclusive communication and engagement efforts with families and caregivers across diverse communities.
• Co-facilitate Foundry's provincial Family Advisory Committee and support other engagement groups as needed.
• Collaborate with internal teams and external partners to strengthen engagement efforts across the network.
• Apply a JEDI lens (justice, equity, decolonization, and inclusion) to all engagement activities to help ensure accessibility, cultural safety, and equitable participation.
• Support feedback loops by documenting and sharing how caregiver and family input informs programs, services, and policies.
• Use trauma-informed, relational, and strengths-based approaches to build trust and maintain safe, respectful spaces for engagement.
• Provide project coordination, administrative support, budget tracking, and assistance with reporting and evaluation.

Education:

• A level of education, training, and experience equivalent to a Bachelor's degree in business, project management, social sciences, health care administration or a related field, plus three (3) to five (5) years recent related experience, or an equivalent combination of Additional education, training and/or experience in communications, project management, research assistance, or a related discipline an asset.

Skills and Abilities:

• Ability to implement, and demonstrated knowledge of, project management, process coordination, and quality improvement skills.
• Ability to conduct detailed research (such as literature and best practice initiatives) and to analyze findings.
• Ability to plan, multi-task, organize, problem-solve and prioritize work.
• Ability to communicate effectively both verbally and in writing.
• Excellent interpersonal skills and ability to work collaboratively with individuals at all levels internally and externally.
• Ability to work independently using initiative and judgment.
• Ability to type proficiently.
• Ability to effectively use a variety of computerized software, databases and systems (such as Microsoft Office 2000 (Word, Excel, PowerPoint, Access), Reference Manager and Internet Explorer.)
• Physical ability to carry out the duties of the position

• A competitive salary: The salary range for this position is $ $39.74 per hour, depending on experience. 
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth. 
• State-of-the-art facilities:  The new St. Paul's Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul's Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul's Hospital is expected to open in 2027. 
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents. 
• Hybrid work opportunity. 
• Meaningful impact: You will have the opportunity to work for an organization that is deeply committed to safeguarding of our surrounding environment by contributing to high quality care while promoting sustainable practices in your everyday work. 
• A comprehensive health benefits package including dental, vision, and life insurance as well as pension. 

Your Day to Day:

• Provides operational and administrative support to the program leaders in the development and operational implementation of assigned projects, activities and initiatives. Acts as a resource to the program staff, including developing program-specific actions, related documents, providing support, monitoring and coordinating deliverables and maintaining timelines.
• Liaises and engages with staff and partners and serves as a liaison to ensure program components, activities and related projects are completed, reported and evaluated in order to meet commitments. Closely monitors and tracks program progress toward program deliverables, identifying barriers to implementation, communicating divergence and works with program leaders to ensure alternative actions/plans are developed, approved and implemented.
• Maintains understanding of program schedules, deliverables and commitments and monitors progress toward program deliverables. Provides clarification, knowledge, problem solving and documentation in order to ensure program projects and priorities are completed on time and on budget.
• Collaborates with the program leader and staff as well as partners as required to plan, initiate, coordinate, and evaluate new programs and projects, ensuring strategies and arrangements are in place to maximize the outcomes.
• Liaises with program leader and other staff to implement communication plans and activities, and with external and internal partners to respond to requests for information, collaborate on joint initiatives and events, and to coordinate communication activities. Responds to and tracks information requests from partners, and coordinates communication of responses.
• Provides ongoing, frequent, clear and concise reports to program staff and leadership on progress updates, issues, challenges, and opportunities. Prepares and coordinates progress reports to funders. Presents project updates to program staff and other teams, external agencies, organizations, and other partners. Ensures issues are resolved or escalated to appropriate level(s) so that program budget, schedule, deliverables, and user requirements are met.
• Writes, edits, and coordinates production of a variety of content and material for internal and external publications, reports, knowledge products, and digital and social media channels as required. Maintains library of program resources and contributes to the development of knowledge translation materials and effective strategies for dissemination and implementation of program information and outcomes, including peer review journals, policy reports, and infographics.
• Reviews overall quality, consistency, factual accuracy, and effectiveness of program materials.
• Plans, organizes and coordinates in-person or virtual events such as committee or working group meetings, webinars, communities of practice, knowledge exchange and other events as required. Coordinates with external vendors as required.
• Plans, organizes and coordinates ongoing program operational planning meetings. Works with administrative staff to schedule program and partner meetings. Develops agendas and related materials as required.
• Works with program staff to coordinate the development and monitoring of funding or collaboration agreements.
• Performs related administrative and clerical related duties as required.
• Monitors and co-ordinates payment of program invoices and expenses.
• Performs other related duties as assigned.

We acknowledge that Providence Health Care and the new St. Paul's Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.