Medical Receptionist-Optometrist office

2 weeks ago

Brampton ON LT W, Canada Dr Garima khanna Full time
  • Front Desk Receptionist- Optometrist office
  • Optical Sales Associate

Duties of a Receptionist at an Optometrist Office

  • Greeting Patients:
  • Welcome patients as they arrive at the office.
  • Ensure a friendly and professional first impression.
  • Scheduling Appointments:
  • Answer phone calls and schedule patient appointments.
  • Confirm upcoming appointments and reschedule as needed.
  • Manage patient cancellations or changes to appointments.
  • Patient Check-In:
  • Verify patient information, including insurance details and medical history.
  • Collect necessary forms and update patient records.
  • Managing Patient Flow:
  • Coordinate with optometrists and other staff to ensure smooth patient flow.
  • Notify patients when the optometrist is ready to see them.
  • Answering Phones and Emails:
  • Handle incoming calls and emails regarding appointment scheduling, inquiries, and general office information.
  • Provide basic information on services offered.
  • Insurance Verification:
  • Assist with verifying patient insurance information.
  • Ensure claims are processed and patients are informed of their benefits.
  • Data Entry and Filing:
  • Enter patient information into the practice management system.
  • Maintain and organize patient records, ensuring confidentiality.
  • Billing and Payments:
  • Assist with processing payments for services rendered.
  • Help explain billing questions to patients.

Qualifications:

  • Experience in optometry or healthcare is a plus, but not required
  • Excellent communication skills
  • Strong attention to detail
  • Ability to work in a fast-paced environment
  • Team-oriented attitude

Role includes:

  • Assisting in Optical dispensary, choosing frames and taking measurements. Phone calls, booking appointments, insurance billings, General office clean-up, other clerical duties.

Excellent customer service, interpersonal, problem-solving and organizational skills, and can work well under pressure in a calm and effective manner

  • Helpful, outgoing, team player who enjoys taking initiative
  • Can handle multi tasking
  • SALES: MUST HAVE SALES SKILL
  • Hours: Monday to Saturday hrs/ week)
  • Must have good knowledge of computer and fast typing skills
  • Start immediately

Education:

  • Secondary School (preferred)

Work Location: In person

Job Type: Full-time

Pay: $17.20-$20.00 per hour

Expected hours: 30 per week

Work Location: In person

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