front desk hotel clerk

6 days ago

Haliburton ON, Canada Bonnie View Inn Full time
  • Education:
  • Expérience:
  • Education
  • Secondary (high) school graduation certificate
  • Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Supervise support staff
  • Make and confirm reservations
  • Computer and technology knowledge
  • Multi-line switchboard
  • Word processing software
  • Computerized bookkeeping system
  • Spreadsheet
  • Internet
  • Lightspeed
  • MS Excel
  • MS Word
  • Reservation software
  • Personal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness
  • Screening questions
  • Are you authorized to work in Canada?
  • Are you currently a student?
  • Do you have experience working in this field?
  • Do you live near the job location?
  • Employment terms options
  • Evening
  • Experience
  • 1 year to less than 2 years
  • Employment terms options
  • Flexible hours
  • Night
  • Weekend
  • Durée de l'emploi: Saisonnier
  • Langue de travail: Anglais
  • Heures de travail: 25 to 44 hours per week

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