Logistics Associate

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

Your Style, Your Career

Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada's Best Managed Companies. We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.

We are looking for a Logistics Associate to join our Store team. In this role you'll be responsible for:

Shipping and Receiving Merchandise

• Receive incoming merchandise from warehouse, vendors, and other stores
• Follow quality control and receiving processes for all incoming goods
• Prep product for placement on the sales floor in an organized and timely manner
• Oversee outgoing merchandise shipments, including accuracy of all labels, packing slips etc.
• Ship RTV's to warehouse in a timely manner

Order Fulfillment

• Support with picking E-Commerce and IST orders, achieving targeted unit per hour pick rates
• Reply to OMNI Customer service emails
• Ship re-balancing request
• Manage all in-transit, shipping, E-Commerce and IST documentation

Backroom & Merchandise Maintenance

• Maintain a clean and organized shipping/receiving area
• Maintain overall backroom standards, including merchandise/product maintenance
• Support with sales floor maintenance, ensuring merchandise reflects brand standards

Logistics Operations

• Assist with seasonal inventory preparations and counts
• Support with daily tasks and ad-hoc projects as assigned by the Logistics Specialist
• Support all logistics functions and aid with on-the-floor activities
• Identify, report and troubleshoot common errors/discrepancies

Teamwork

• Support with daily tasks and ad-hoc projects
• Adhere to all Harry Rosen philosophies, processes and standards
• Deliver consistent and exceptional service through standards
• Provide cross-functional team support
• Consistently demonstrate Core Values

Successful candidates will require:

• A minimum of 2 years of retail experience, preferably in a luxury environment, in a logistics role.

• Experience with shipping, receiving, merchandising, order fulfillment and inventory management in a retail environment

• A track record of attention to detail in processing incoming/outgoing merchandise in the shipping/receiving area of the store

• Championing the maintenance of store merchandise and maintaining stock levels

• A Team Player with the ability to work individually and as part of a team to achieve store goals
• An individual who takes accountability to ensure that all merchandise is received, scanned and tagged appropriately

• Able to work in the stock room within the retail store, working collaboratively with in-store team

• Strong communication skills

• Able to lift and move heavy boxes and be on your feet/able to bend, kneel, and move as required

What are the perks of the job?

• Competitive pay program
• Opportunities to additionally earn monthly and annual Team bonuses
• Best in industry discounts and special purchase opportunities
• A modern, digitally advanced workplace
• A coach committed to supporting the achievement of your personal career goals
• A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
• An employer that values internal growth and promotion and is committed to succession planning for your future

We thank you for your interest in this opportunity.

Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process, please contact us at with details.