Event Operations Lead

Global Convention Services Ltd. is seeking client-focused self-starters to join our team as Event Operations Lead at our Halifax, NS branch.

The Company

Global Convention Services has evolved into one of Canada's largest full-service trade show and special event contractors since its founding over thirty years ago.

Proudly offering the highest quality service to our clients for the best value. Global provides a full range of event services including account management, advanced warehousing, custom signage, electrical distribution, event setup, floor plan production, material handling, exhibitor services, and more.

Our events consist of regional, national, and international trade shows, sporting events, and conferences. Every event is different, which means every day brings new and exciting tasks and challenges.

The Role

As a Lead Event Services Crew Member, you'll take a hands-on role in the setup and dismantling of trade shows, conventions, and special events. You'll guide a crew through installation work, solve problems on the fly, and make sure everything comes together smoothly on the show floor. The work is physical, fast-paced, and changes everyday ideal for someone who enjoys being active, working with their hands, and taking ownership of event outcomes.

This role blends installation skill with people leadership. You'll support planning ahead of events, lead crews onsite, and keep communication clear between your team, warehouse staff, and client-facing teams.

A flexible schedule is required, including some evenings and weekends based on event timing.

Key Responsibilities

Event Setup & Installation

• Lead crews in setting up and dismantling event structures, exhibitor booths, staging, signage, and décor.
• Interpret floorplans, manuals, and drawings to ensure accurate installations.
• Operate and guide use of material handling tools such as pallet jacks and forklifts.
• Ensure all equipment and displays are clean, aligned, and in ready-to-show condition.

Crew Leadership

• Act as Show Lead for multiple events, ensuring on-site operations run smoothly.
• Provide direction, coaching, and support to Event Services Crew Members during onsite work.
• Keep the crew informed of any timeline or operational changes during setup and dismantle.
• Train team members on safe work practices, quality standards, and efficient installation techniques.
• Help maintain a positive, respectful, and productive team environment.

Logistics & Coordination

• Support pre-event planning, including load lists, equipment checks, and installation timelines.
• Coordinate equipment movement onsite and support freight handling when required.
• Work closely with the warehouse team and Operations Manager to make sure materials are prepared and accurate for each event.

Inventory & Equipment Support

• Support the organization and upkeep of local inventory, including carpet and event materials.
• Help maintain inventory tracking systems so event equipment is accurate, available, and in good condition.
• Monitor supply levels (e.g., carpet tape, staples, shrink wrap, freight stickers) and communicate replenishment needs.
• Assist with returning, cleaning, and restocking equipment and materials after events.

Onsite Support

• Serve as a friendly and knowledgeable point of contact for clients during setup.
• Help resolve onsite challenges with a problem-solving mindset.
• Escalate concerns or complex issues to the Operations Manager when needed.

Safety, Documentation & Policy Support

• Promote and follow safe work procedures at all times.
• Support incident reporting and ensure all safety and internal policies are consistently followed on the jobsite.

Skills & Qualifications

• Experience in event installation, trades, or a similar hands-on work environment.
• Demonstrated leadership ability; comfortable giving direction and coaching others.
• Ability to read floorplans, diagrams, or technical setup instructions.
• Skilled using hand and power tools.
• Able to lift up to 50 lbs and work on your feet for extended periods.
• Strong communication skills and a calm, solutions-focused approach onsite.
• Forklift certification (or willingness to obtain).
• Valid driver's license considered an asset.
• Carpentry, staging, or signage/graphics installation experience is an advantage.

Key Competencies

• Practical Leadership & Team Support
• Problem Solving & Sound Judgment
• Attention to Detail & Quality Focus
• Customer Service & Professionalism
• Adaptability in Fast-Changing Conditions
• Accountability & Reliability

Job Type: Full-time

Pay: $27.00-$30.00 per hour

Ability to commute/relocate:

• Halifax, NS (B4A): reliably commute or plan to relocate before starting work (required)

Work Location: In person