Human Resources Generalist

Since 1958, Cole International has been delivering innovative logistics solutions that break down barriers and earn our clients' trust, one shipment at a time. We specialize in customs brokerage, freight forwarding, and trade consulting, serving clients across Canada, the U.S., and globally. With a deep understanding of the logistics industry, our team delivers integrated, strategic solutions that simplify the complexities of international trade.

Why You'll Love This Role

As a Human Resources Generalist, you'll play a vital role in delivering HR support across the full employee lifecycle. You'll work directly with employees and leaders to provide guidance, implement HR programs, and contribute to a positive and compliant workplace culture. This is a great opportunity to work in a multi-jurisdictional environment where your contributions will have an immediate and lasting impact.

Your work will support our mission to deliver superior service, while strengthening our values of collaboration, continuous improvement, and care for both people and performance.

What We Offer

• Comprehensive benefits package
• Competitive salary with opportunities for performance-based incentives
• A company culture rooted in trust, collaboration, and proactive problem-solving
• Career growth through collaboration, mentorship, and training opportunities
• The chance to contribute to both national and regional HR initiatives

What You'll Do

You'll report to the National Human Resources Manager, and your responsibilities will include:

• Delivering day-to-day HR services, policy guidance, and employee support
• Coordinating full-cycle recruitment: job postings, screenings, interviews, offers
• Leading onboarding and orientation programs that set new hires up for success
• Administering long-term disability, WSIB/WCB, and provincial occupational injury claims
• Overseeing quarterly HR metrics and reporting
• Assisting with payroll coordination, benefits administration, and compliance audits
• Supporting Joint Health & Safety Committee (JHSC) activities and return-to-work plans
• Managing service award programs and employee documentation (e.g. employment letters)
• Promoting safety culture through reporting and program support
• Maintaining training records and helping launch leadership development initiatives
• Coordinating and conducting interviews with hiring managers
• Setting up new hires and ensuring onboarding runs smoothly
• Monitoring employment law updates and assisting with policy updates
• Maintaining confidentiality and consistency in all HR processes

What You'll Bring

• Bachelor's degree or equivalent in Human Resources Management, Business Administration or related field
• Additional training certification in OH&S, or Employment Law, is considered an asset.
• 3-8 years of HR experience, with a minimum of 3 years in a generalist or leadership role
• Proven knowledge of Canadian employment laws, OH&S, and multi-jurisdictional practices
• Experience in logistics, freight forwarding, or customs brokerage (an asset)
• Knowledge of HRIS or ERP systems like AS400 or CargoWise
• Excellent communication and interpersonal abilities across all levels
• A proactive, detail-oriented mindset with the ability to work independently
• Legal entitlement to work in Canada
• Bilingual (English/French) would be an asset

Join Our Team

At Cole, our values aren't just words on a wall—they guide every decision, every customer interaction, and every hire. We take pride in creating a workplace where people belong, grow, and thrive. If you're ready to bring your human resources talents to a company that sees its people as its greatest asset, apply today. Ready to make a difference? Include the hashtag #ColeCareers in your application submission.