Property Manager

Property Manager (Commercial)

At Regional Group, we're not your typical real estate company – we are driven by our mission of enriching communities and creating places where people thrive. We are innovators, leaders, and trailblazers with over six decades of experience shaping the real estate landscape in the National Capital Region. As a fully vertically integrated real estate company, we bring together expertise in development, construction, asset management, and property operations to deliver exceptional value and experiences. Through our homebuilding division, eQ Homes, we continue to set the standard in home innovation and sustainable living With a $5+ billion pipeline of commercial, mixed-use, and residential projects across Ontario and Quebec, and a management portfolio exceeding 2.9 million square feet of commercial space and 2,000 residential units. With this legacy as our foundation, we strive to be the real estate company of choice for our customers, partners, and communities.

At Regional Group, we believe our people are our greatest strength and foster a culture of lifelong learning, fearless innovation, and integrity. We strive to elevate the ordinary into the extraordinary—through our projects, our decisions, and our impact on the communities we serve. Passion drives everything we do, inspiring us to deliver our best work and turn challenges into opportunities.

About the Role:

We are looking for a Property Manager to join us. This individual will effectively manages a portfolio of commercial buildings (located Downtown Ottawa) ensuring appropriate levels of care and attentiveness are provided to all aspects of the building, thereby achieving optimal levels of return on investment for the ownership.

Key Responsibilities:

General

• Conduct regular inspections of the properties and tenant spaces to ensure compliance with leases and the proper upkeep of the properties. 
• Obtain estimates/bids for repairs at the properties. 
• Coordinate contractor activity. 
• Provide excellent tenant service.  Respond to tenant requests/problems in a timely and courteous manner, and generate work orders directed to vendors or maintenance staff.  Follow-up with tenants to ensure satisfactory resolution.
• Utilize highly effective communication and interpersonal skills for building important relationships with guests, employees, city officials and other community leaders. 
• Ensure that property files are properly maintained and kept up to date in accordance with company policy.  Prepare and maintain appropriate files, records, correspondence and file notes.
• Supervise full-time cleaning and maintenance crews or hire out the work to subcontractors.
• Oversee the interior and exterior maintenance and repairs of the building.
• Oversee landscaping and painting, electrical and plumbing systems, windows, doors, elevators and floors.
• Make recommendations to the owners for repairs and upgrades.
• Update and improve properties to increase return on investment.
  
• Direct management of operations staff.
• Coordinate tenants move in / move out as well as agreed upon tenant improvements.
• Create and provide accurate information for monthly/quarterly owner reports.
• On-call as required.

Financials

• Preparation of annual budgets, year-end recoveries, all related tenant correspondence.
• Monitor all accounts that pertain to the running of the building.
• Responsible for instituting collection procedures on late-paying tenants.
  
• Detailed verification of all invoices amounts and information with approved Service Orders or Contracts.
• Assist accounting with questions related to the properties and resolution of vendor issues.

About you:

• 5+ years in commercial property management.
• Post-secondary education or suitable professional training and experience as an alternative.
  
• RPA or FMA, or CPM is plus.
  
• Experience using Yardi, and MRI Angus Anywhere.
  
• Microsoft office (word, excel, outlook, power point).
  
• Must be able to obtain and maintain a PWGSC secret security clearance.
  
• Must have and retain a valid driver's license, and vehicle is required
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize.
• Distinctive financial and analytical skills.
  
• Mature approach with attention to detail.
  
• Bilingualism (French/English) is an asset.

Why Join Us:

Join a values driven culture:

• People
  • We believe our people are our greatest strength. We encourage our people to pursue lifelong learning, share new perspectives, and empower them to challenge fearlessly in the pursuit of going a level above and doing the right thing.
• Elevate
  • We strive to elevate the ordinary into the extraordinary in every action, every decision, and every community. We look for opportunities to go a level above, to elevate and evolve, encouraging innovation to consistently surprise and delight our stakeholders.
• Passion
  • Passion drives our commitment to deliver our best work for the communities we serve. With love for what we do, we naturally go a level above, see obstacles as opportunities, and let our passion fuel our ambition to be the best.
• We are actively pursuing portfolio growth opportunities, ensuring continuous development and advancement.
• We take pride in shaping real estate in Ottawa for over 60 years.
• Enjoy competitive pay, incentives, and tuition reimbursement to support your personal and professional growth.
• Benefit from 15 paid vacation days plus additional PTO to ensure a healthy work-life balance.
• Take advantage of our RRSP matching program and boost your financial future with confidence

This position is to fill 1 existing vacancy. The salary range for this role is $85k – 100k/year.

Regional Group is an equal-opportunity employer dedicated to creating an inclusive and accessible workplace environment. We are committed to cultivating a workforce that mirrors the diversity of our community, including individuals with disabilities. If you require accommodation or support during any stage of our recruitment and selection process, we will collaborate with you to address your needs.