Medical Receptionist

1 week ago

London ON NH B, Canada Dr. David S Munro - Office Full time

Medical Receptionist – Full Time

Location: Family Medicine Practice

Employment Type: Full-time

Wage: $21–$22 per hour (based on experience)

Schedule

  • Monday, Tuesday, Wednesday, Friday: 10:00 AM – 5:00 PM
  • Thursday: 10:00 AM – 6:00 PM

Job Description

We are seeking an experienced, reliable, and friendly Medical Receptionist to join a solo family physician practice. This front-line role requires excellent communication skills, strong organizational abilities, and the capacity to work independently in an autonomous clinical environment while collaborating closely with the physician. This position is ideal for someone who enjoys working in a small office environment and is comfortable taking ownership of their role.

Key Responsibilities

  • Answer incoming phone calls and manage voicemail messages
  • Book and manage patient appointments using the GlobeMed scheduling system
  • Maintain accurate and up-to-date patient medical records
  • Perform appointment reminder calls and follow-ups
  • Send referrals, prescriptions, and faxes
  • Complete medical forms and documentation
  • Filing and general administrative duties as required
  • Communicate with pharmacies and other healthcare providers

Qualifications

  • Minimum 1 year experience as a medical receptionist or completion of post-secondary medical receptionist training
  • Strong customer service and interpersonal skills
  • Ability to work independently and make sound decisions
  • Excellent organizational and multitasking abilities
  • Comfortable setting respectful boundaries while maintaining professionalism and patient service standards
  • Neat, legible handwriting considered an asset
  • Dependable, punctual, and a self-starter
  • Demonstrated understanding of patient confidentiality and privacy legislation (PHIPA) and commitment to maintaining confidentiality at all times

What We Offer

  • Stable, full-time hours
  • Autonomous work environment with flexibility and trust
  • Opportunity to play a meaningful role in patient care and clinic operations

Job Types: Full-time, Permanent, Fixed term contract

Contract length: 6 months

Pay: $20.00-$22.00 per hour

Benefits:

  • On-site parking
  • Paid time off

Work Location: In person

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