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Food Safety Compliance Specialist

2 weeks ago

Windsor, Ontario, Canada Great Lakes Greenhouses Inc. Full time $60,000 - $90,000 per year

Primary Function

The Food Safety Compliance Specialist & Receivables supports our greenhouse operations team by ensuring full compliance with our Safe Quality Food (SQF) Program and all applicable food safety regulations. This position is responsible for maintaining and improving the Food Safety and Quality System (FSS) across greenhouse growing, harvesting, and packing operations. The specialist provides guidance, training, and oversight of food safety practices, ensuring adherence to company policies, regulatory requirements, and third-party certification standards. This role also leads all external food safety and regulatory audits and acts as the primary contact for food safety matters on site. The individual also supports our accounts receivable team with respect to payments.

Primary Responsibilities

  • Oversee, maintain, and continuously improve the
    Safe Quality Food (SQF) Program
    and overall Food Safety & Quality System (FSS).
  • Serve as the
    designated SQF Practitioner
    and
    Preventive Controls Qualified Individual (PCQI)
    for the greenhouse facility.
  • Monitor and verify compliance with
    Good Agricultural Practices (GAPs)
    ,
    Good Manufacturing Practices (GMPs)
    , and
    Organic Certification requirements
    throughout greenhouse and packing operations.
  • Conduct
    routine internal audits
    of the food safety system, facility sanitation, pest control, and employee hygiene practices.
  • Track and analyze
    food safety and quality data
    to identify trends and opportunities for continuous improvement.
  • Lead and coordinate
    corrective and preventive actions (CAPAs)
    for non-conformances or food safety incidents; ensure timely resolution and documentation.
  • Maintain accurate
    records, forms, and databases
    for all food safety programs, including sanitation logs, traceability records, and training documentation.
  • Act as the
    lead contact
    during all
    third-party, customer, and government audits
    , ensuring readiness and compliance at all times.
  • Support and train greenhouse and harvest staff on proper food safety procedures, personal hygiene, and contamination prevention.
  • Ensure compliance with all
    CFIA, USDA, FDA, and GFSI
    standards, as well as other applicable local and federal food safety regulations.
  • Stay current with
    changing food safety and occupational health regulations
    , updating internal programs and training materials as required.
  • Support
    ethical and sustainability audit
    preparation and participation per customer and certification standards.
  • Serve as the
    emergency contact
    for the facility regarding food safety issues and ensure that any concerns are addressed promptly and effectively.
  • Generate and issue customer invoices in a timely and accurate manner.
  • Monitor and manage outstanding customer balances to ensure prompt payment.
  • Reconcile customer accounts and resolve billing discrepancies or payment issues.
  • Record incoming payments and maintain accurate accounts receivable records.
  • Perform other related duties as assigned.

Education and Background Requirements

  • Post-secondary degree or diploma in
    Food Science, Biological Sciences, Agriculture, Environmental Health, or a related field
    (preferred).
  • Minimum
    3 years of experience
    in Food Safety, Quality Assurance, or Compliance within a produce, greenhouse, or food processing environment.
  • Proven experience with
    SQF systems
    ,
    HACCP
    , and
    FSMA
    implementation.
  • Spanish language skills
    are an asset but not required.

Knowledge, Skills, and Abilities

  • In-depth understanding of
    produce handling, greenhouse production, and post-harvest food safety risks
    .
  • Current certifications in
    HACCP
    ,
    PCQI
    , and
    Implementing SQF Systems
    (required).
  • Experience conducting
    traceability exercises and mock recalls
    .
  • Strong analytical, organizational, and time-management skills.
  • Excellent verbal and written communication skills across all levels of the organization and with external auditors, customers, and regulatory bodies.
  • Proficiency in
    data management systems
    and
    Microsoft Office applications
    .
  • Strong focus on
    continuous improvement
    ,
    quality assurance
    , and
    customer satisfaction
    .
  • Ability to lead teams, train staff, and ensure accountability to food safety standards.
  • Valid
    driver's license
    and ability to travel as needed for audits or training.

Working Conditions

  • Exposure to variable temperatures and humidity levels typical of greenhouse and refrigerated environments (45–80°F).
  • Regularly requires
    standing, walking, bending, and may require lifting up to 10 lbs
    .
  • Occasional work in office settings for documentation, training, and reporting.
  • Must have manual dexterity to perform computer-based tasks and complete recordkeeping accurately.