Assessors - Certification of Persons Accreditation Program (CPAP)

Technical Experts – Bilingual Psychometrician (CPAP)

Job Summary and Key Activities

Assessors, CPAP Accreditation play a key role in the assessment of CPAP customers as part of the SCC's the Certification of Persons Accreditation Program (CPAP).

Working on a contractual basis, CPAP accreditation Assessors use their expertise in conformity assessment methodologies to assist the assessment team in the evaluation of CPAP customers seeking accreditation.

Assessors are responsible for assessing CPAP customers against the requirements of ISO/IEC 17024:2012 Conformity assessment — General requirements for bodies operating certification of persons.

They will apply their considerable conformity assessment expertise by reviewing customer policies and procedures, reviewing the customer files, conducting interviews with customer personnel, reviewing personnel records, and evaluating other aspects of CPAP operations.

CPAP Assessors bring their strong analytical, problem solving and interpersonal skills, as well as sound judgement to handle difficult situations raised during the assessment.

CPAP Technical Experts - Psychometrician play a key role in the assessment of customers by applying their extensive technical expertise to evaluate the competence of personnel, and the conformity of processes. They will apply their considerable technical expertise by conducting file reviews, interviews with customer personnel and witness audits to support accreditation assessments on a contractual basis.

Key Activities

• Work closely with the SCC Lead Assessor to determine the scope and criteria to be assessed
• Review Customer's QMS system, SOPs, procedures, forms, work instructions, job aids in order to assess evidence of conformity with relevant criteria
• Review Customer's personnel competency management system, personnel HR records, customer file records in order to assess evidence of conformity with relevant criteria
• Observe the work of certification personnel to assess the conformity to procedures and application of relevant criteria via a Witness Audit
• Gather the objective evidence of conformances and non-conformances during the assessment
• Reports to the Lead Assessor on findings and provides recommendations based on evidence

Essential Qualifications for Assessors

Education

• Post-secondary education in relevant discipline
• Formal training in applicable

Experience

• Minimum three (3) years' experience working in a certification setting or Minimum three (3) years' experience working in an accreditation body (AB) setting
• Experience applying conformity assessment methodologies, and analysing skills in relevant CPAP sector
• Experience auditing CPAP processes and procedures via an internal audit or external audit
• Technical Expert: Psychometrician will also evaluate scheme development, the fairness, validity, reliability and general performance of examinations

Essential Expertise

• Knowledge of Certification Personnel business environments
• Knowledge of the CPAP technical sectors and or SCC CPAP programs
• Evidence of training (certificate) in ISO/IEC 17024:2012- Conformity assessment — General requirements for bodies operating certification of persons
• Experience assessing systems to the ISO/IEC 17024 requirements (3 years)
• Knowledge and/or experience with certification schemes development
• Knowledge and or experience in psychometrics would be considered an asset
• Fluent in French and English (bilingual)
• Ability to gather and record the objective evidence
• Ability to apply the conformity assessment methodologies
• Ability to draft the findings

Skills

• Strong technical, analytical and review skills
• Excellent attention to detail
• Sound judgement and evaluation abilities
• Excellent communication skills, both verbal and written in both English and French.
• Strong organizational and prioritization skills
• Strong interpersonal skills, both within an assessment team, and with customers
• Advanced computer skills, including Microsoft Office applications, and web-based communications; familiar with the ICT technology.

Abilities

• Ability to work independently or with limited supervision
• Ability to effectively represent SCC and follow SCC's policies and procedures
• Ability to meet tight deadlines and work under pressure
• Ability to work in English and French (it is must for a Technical Expert)
• Availability to travel within Canada and US, occasionally on short notice
• Legally entitled to work in Canada

Important Notes:

• Applicants must clearly demonstrate in their application (by way of the cover letter and CV) how they meet each Essential Qualification criteria. Failure to do so will result in the applicant being screened out of the career opportunity.
• We are committed to creating and fostering a diverse, equitable and inclusive work environment that reflects the peoples' lives that we impact and the Canadian community that we work within. We strive to create an environment where everyone is comfortable being their authentic selves. We welcome Indigenous peoples and persons from all races, ethnicities, gender identities and expressions, sexual orientations, and physical or mental abilities to be part of our team.
• We strive to ensure a barrier-free selection process. If you are contacted regarding a job opportunity, testing or interview, please advise us of the accommodation measures that you require to enable you to be assessed in a fair and equitable manner.
• We thank all applicants for their interest in SCC. However, only those who are selected for further consideration will be contacted.