Health Services Manager RN

Job post summary

Date posted: October 10, 2025

Pay: CA$84, per year

Job description:

EXTERNAL COMPETITION

Full Time Contract (approximately 12 months)

Health Services Manager (Registered Nurse)

Hours of Work: 40 Hours per Week

Choices is offering an exciting 12-month contract opportunity for a Health Services Manager (Registered Nurse). This position is ideal for a Registered Nurse seeking a leadership role that blends health promotion, developmental disabilities, policy development, and social service collaboration. The successful candidate will oversee clinical practice across multiple programs, contribute to policy and quality initiatives, and ensure individuals supported receive the highest standard of care.

Bona Fide Requirements

Effective, positive verbal and written communication skills. Must be able to speak, read, understand, apply, and communicate in English.

Licensed to drive in the Province of Ontario (G license required).

Capable of engaging in all aspects of health and behavior management.

Administer medications as per policy and legislative standards.

Obtain and maintain a Vulnerable Sector Screening Check, valid First Aid and CPR Certification, and complete other mandatory education as deemed appropriate by Choices.

Objective / Purpose of the Position

The Health Services Manager (RN) is responsible for the overall coordination, delivery, and evaluation of health care services for individuals supported across Choices' Supported Group Living Residences (SGLRs), Community Participation programs, Supported Independent Living (SIL), and Host Family programs.

The RN acts as a clinical leader and advocate to promote health, safety, and dignity for all individuals supported. This includes oversight of medical care, wound care, medication management, and the integration of health and behavioral supports into individualized care planning.

The Health Services Manager also provides leadership in policy and procedure development, supports compliance with Ministry regulations, and serves as a key liaison among staff, families, healthcare professionals, and community partners.

This position also participates in organizational committees including Health & Safety, IPAC, and Pandemic Planning, and supports the Workplace Wellness & Safety Manager in developing and monitoring staff competency for exempted controlled acts and advanced health skills.

Principal Roles and Responsibilities

Coordination and Implementation of Health Services

Provide clinical oversight for individuals with complex medical needs (e.g., G-tube feeding, catheterization, seizure management, diabetes care, and wound care).

Lead and support the development and review of Individual Support Plans (ISPs), Behavior Support Plans (BSPs), Plans of Care, and Transition Plans to ensure integrated and proactive approaches.

Conduct comprehensive health assessments and create evidence-based care plans in accordance with physician orders, nursing best practice, and regulatory standards.

Promote preventive health screening, immunizations, infection prevention and control (IPAC), and general wellness across all programs.

Provide mentorship, education, and supervision to staff to build their competency in early detection of illness, safe medication administration, and clinical documentation.

Serve as a clinical liaison between individuals supported, family members, healthcare teams, and community partners.

Support agency-wide wellness and health promotion initiatives including first aid, medication education, abuse prevention, and IPAC protocols.

Participate in incident reviews, health audits, and investigations where clinical input is required.

Respect and uphold confidentiality and professional boundaries in accordance with CNO standards and agency policy.

Leadership and Policy Development

Develop, implement, and update health-related policies and procedures in accordance with MCCSS Quality Assurance Measures (O. Reg. 299/10), Public Health guidance, and the College of Nurses of Ontario standards.

Provide clinical leadership and recommendations during compliance reviews, inspections, and internal quality assurance audits.

Lead initiatives in wound care management, medication safety, and chronic disease management.

Contribute to strategic planning and system-wide improvement initiatives related to health, safety, and quality of life for individuals supported.

Quality Assurance and Risk Management

Support Program Managers in ensuring all health documentation is complete, accurate, and compliant.

Collaborate with the Quality Assurance Manager to maintain full compliance with Choices' policies, MCCSS directives, and accreditation standards.

Demonstrate proactive risk management in the development of care and support plans, ensuring safety and dignity for all individuals.

Conduct periodic health record audits, medication reviews, and compliance spot checks across programs.

Technology and Documentation

Proficient in Microsoft 365 (Word, Excel, Teams, Forms), SharePoint, ShareVision, IBEX, and Citation.

Demonstrated ability to manage, record, and interpret health-related data for reporting and continuous improvement.

Education and Credentials

Registered Nurse (RN) in good standing with the College of Nurses of Ontario (CNO).

Proof of current professional liability insurance (RNAO or equivalent).

Bachelor of Science in Nursing (BScN) preferred.

Current First Aid/CPR certification required.

Knowledge and Skills

Demonstrated leadership and clinical expertise in nursing practices related to developmental services and community health.

Strong knowledge of health care coordination for individuals with developmental disabilities, dual diagnoses, and complex care needs.

Proven experience in policy development, wound care, behavioral support collaboration, and ISP planning.

Familiarity with relevant legislation including the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, Quality Assurance Measures (299/10), Employment Standards Act, Occupational Health and Safety Act, AODA, and Human Rights Code.

Exceptional communication, problem-solving, and interpersonal skills.

Demonstrated ability to manage competing priorities and respond effectively to emerging health needs.

Commitment to person-centered, trauma-informed, and culturally responsive care.

Additional Details

Job Type: Full-time, Fixed-Term Contract (12 months)

Schedule:

8-hour shift, primarily Monday to Friday

Evening or weekend coverage may be required based on clinical needs

Work Location:

Dundas, Ontario (required; ability to reliably commute or relocate prior to start date)

Requirements:

Valid G-Class Driver's License and reliable vehicle

Current Vulnerable Sector Screening Check

Our Commitment to Accessibility

Choices is committed to fostering an accessible, inclusive, and equitable workplace. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC), accommodations will be provided throughout the recruitment and selection process upon request. All information received in relation to accommodation will be handled confidentially.

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