Clinical Services Manager

Hamilton Jewish Family Services is excited to introduce a new role to support the community.

**About Us**

Hamilton Jewish Family Services is a non-profit multi-service agency. Since 1929, we have been identifying and responding to the needs and challenges of the local Jewish Community. Specifically, but not exclusively, we are committed to the delivery of social services that reflect Jewish values and traditions.

Although we’re a small agency by size, Hamilton Jewish Family Services provides a full range of social services traditionally offered in a large Jewish community. Through the years we’ve maintained a flexible mandate that allows us to rise to the demands and changing needs of our clients.

**Mental Health & Well-Being Programs**

**Overview**

To provide accessible, affordable, high-quality mental health counselling services and programs to the Greater Hamilton Jewish community, regardless of financial status, through a sustainable, scalable, and adaptive clinical program. By integrating traditional therapeutic methods, this model will serve adults, youth, and families. With an added lens on the unique sensitivities of the Jewish community, but not exclusive to, this program will be inclusive and be available to anyone in the Hamilton region.

**Objectives and Goals**

1. : Build and deliver a program that generates sufficient revenue to ensure we meet set requirements (cost recovery) to continue operating year over year.

2. : Expand the program by leveraging BSW student interns initially and then converting them in time to contractors in later phases.

3. : Offer evidence-based therapies focused on general mental health needs such as anxiety, depression, youth, and family/parenting challenges. In later phases, expand to other areas counselling.

4. : Offer themed interactive workshops, regular drop-in group programs (initial registration required), and other online programs.

5. : Be known for best practices, quality and caliber of clinic and programs, and professionalism.

6. : Create a program that caters to the needs of the community, ensuring accessibility for all income levels and backgrounds. Build in tolerances that address a balance of affordability for low-income clients and full-paying clients.

**Specific Duties**

Primary
- Mental health counselling for individuals and families ind seeking therapy for anxiety, depression, parenting issues, family counseling etc.
- Supervise the student BSW student interns during their placement
- Oversee and administer the clinical practice
- Workshops including Parenting skills, Positive Living, Jewish Identity Exploration,
- Drop-in “living room” with evolving/rotating themes such as, Tools for managing anxiety and stress, building healthy relationships, Parenting skills, sleep hygiene, work-life balance etc.
- Other workshops with tailored topics based on feedback and needs.

**Focus Areas**
- Therapeutic disciplines including family systems therapy, couples counselling, individual psycho-therapy, brief or solution-focused therapy and youth counselling.
- Assistance for young adults to older adults, and who may be experiencing difficulties with: anxiety/ depression, change, stressors, loss or bereavement, recovery from substance misuse, relationships and/or communication issues
- Modalities will be based on a client-centered approach and include cognitive-behavioral therapy, trauma-informed approach, motivational interviewing, family therapy, mindfulness.

**Clinical Services Manager Qualifications & Skills**
- Master's degree in Social Work; a Master’s degree in Psychotherapy would be desirable.
- Experience in clinical management or supervisory roles.
- Proven track record of improving clinical operations and patient care quality.
- Excellent leadership and interpersonal skills.
- Ability to develop and maintain professional relationships with staff and other departments.
- Proficiency in healthcare management software and electronic health records systems.
- Strong analytical and problem-solving abilities.
- Minimum of 3 years of clinical experience, ideally with at least 1 year in a supervisory or managerial role.
- Strong organizational and time-management skills.
- Exceptional communication and leadership abilities.
- Ability to multitask and handle high-stress situations effectively.
- Commitment to patient-centered care and continuous improvement.

**Annual Salary** - $65,000 per annum

**Hours of Work** - 30 hours per week, 4 days per week (Monday - Thursday)

**Job Types**: Full-time, Permanent

Pay: From $65,000.00 per year

Flexible language requirement:

- French not required

Work Location: In person

Application deadline: 2025-03-15
Expected start date: 2025-04-01