Patient Services Specialist

3 days ago

Calgary, Alberta, Canada FYihealth group Full time $42,000 - $60,000 per year

Job Description
Our
FYidoctors - Calgary - Edgemont
clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest
Patient Services Specialist
.

This position is a
casual role
working
0-19 hours per week
. Our clinic is open
Monday to Saturday
.

You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients everyday. As a Patient Services Specialist, you will be responsible for front desk reception as well as pre-testing duties and will often be the first point of contact with patients.

If you have a passion for people and a drive to deliver an exceptional customer service experience, we'd love to hear from you Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

What Will You Be Doing?

  • Warmly greeting patients as they enter our clinic
  • Checking patients in and out of the office
  • Communicating with patients in person, by phone, and by email
  • Managing appointment bookings, prescription printouts and billing and payments
  • Administering pre-testing services
  • Upholding excellent customer service standards

What Do You Bring?

  • Ideally, you will have customer-facing experience, preferably in a retail environment
  • Confidence working in a fast-paced environment
  • A high level of comfort using technology and computers with solid proficiency in MS Office Suite
  • A professional, approachable manner and a love of meeting and interacting with people
  • An ability to multi-task in a fast-paced environment

How You'll Benefit:

  • Competitive wages including quarterly bonuses (for qualifying clinics)
  • A comprehensive benefits package that includes outstanding optical coverage
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment
  • A workplace culture that fosters a sense of collaboration
  • Ongoing training and development opportunities to help you develop your career

Why You Should Join Us
FYidoctors, a division of FYihealth group, is Canada's largest and most technologically advanced eyecare provider. Our purpose is to enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

Close the popup

No locations found

Apply Now

  • Patient Engagement

    3 days ago

    Calgary, Alberta, Canada LASIK MD Full time $60,000 - $90,000 per year

     See if you are our next:      PATIENT ENGAGEMENT & RENTENTION SPECIALIST (CLINICAL COUNSELOR) | Calgary Working in a LASIK MD clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you...

  • Patient Engagement

    17 hours ago

    Calgary, Alberta, Canada Groupe Vision Full time $45,000 - $65,000 per year

    Description Poste chez LASIK MDSee if you are our next:      PATIENT ENGAGEMENT & RENTENTION SPECIALIST (CLINICAL COUNSELOR) | Calgary Working in a LASIK MD clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of...

  • Patient Concerns Consultant

    2 weeks ago

    Calgary, Alberta, Canada Alberta Health Services Full time $30,900 - $53,080 per year

    Your Opportunity:As a Patient Concerns Consultant (PCC) with Alberta Health Services (AHS), you play a key role in helping patients, families, staff, leaders, and practitioners resolve concerns about care and services. Guided by the Patient Concerns Resolution Process (PCRP) under Alberta's Patient Concerns Resolution Process Regulation (28/2016), you ensure...

  • Indigenous Patient Concerns Navigator

    5 days ago

    Calgary, Alberta, Canada Alberta Health Services Full time $30,900 - $53,080 per year

    Your Opportunity:We are seeking a compassionate and culturally grounded Indigenous Patient Concerns Navigator to join our team in supporting the Indigenous Support Line (ISL)—a provincial telephone service dedicated to First Nations, Metis and Inuit across Alberta including those in Treaty 6, Treaty 7, Treaty 8 and the Metis Settlements. In this role, the...

  • Patient Care

    1 week ago

    Calgary, Alberta, Canada Smile Elements Orthodontics Full time $45,000 - $70,000 per year

    Company DescriptionSmile Elements is a data-driven specialty orthodontic clinic founded by Dr. Hisham Badawi. Specializing in personalized and minimally-invasive orthodontics, the clinic utilizes precision clinical data for efficient procedures. Dr. Badawi leverages his deep knowledge in 3D orthodontic fixed appliance biomechanics to customize treatments,...

  • Hearing Instrument Specialist

    2 weeks ago

    Calgary, Alberta, Canada Beltone Full time $60,000 - $90,000 per year

    Hearing Instrument SpecialistCalgary, Alberta, CanadaAre you an HIS who is ready to work with the best? Then join an industry leader who has been offering award-winning technology and unsurpassed patient care for over 75 years. Be one of our motivated professionals dedicated to helping the world hear betterYour main objective will be to professionally...

  • Service Desk Specialist

    5 days ago

    Calgary, Alberta, Canada Yochana Full time $40,000 - $70,000 per year

    Title: Service Desk SpecialistLocation: Calgary, AB - OnsiteAbout the Role:We are looking for an enthusiastic and technically skilled Service Desk Specialist to join our IT support team. The ideal candidate will bring a solid understanding of service desk operations, demonstrate hands-on troubleshooting abilities, and deliver an excellent end-user support...

  • Practice Lead

    5 days ago

    Calgary, Alberta, Canada Alberta Health Services Full time $54,000 - $113,000 per year

    Your Opportunity:The Cancer System, Innovation, and Integration (CSII) team is a provincial team within Cancer Care Alberta's Provincial Systems Programs and Performance portfolio. The team's core mandate is to lead the development, implementation, and sustainment of cancer diagnosis pathways across Alberta. These pathways are designed to support timely,...

  • Billing & Insurance Specialist - Calgary

    2 weeks ago

    Calgary, Alberta, Canada Snore MD Full time $105,600 - $123,200 per year

    Billing & Insurance Specialist - Calgary, ABLocations: Chinook Plaza Shopping Mall, CalgaryPosition Type:Full-time, Permanent, OnsiteSchedule:Monday–Friday, 9:00 AM – 5:00 PMAbout Us: Changing Lives for GoodSnore MD isn't just a place to work — it's a place to grow, belong, and make a difference.With expanding clinics across BC and Alberta, we're proud...

  • Contract Specialist

    2 weeks ago

    Calgary, Alberta, Canada Kelly Services (Canada), Ltd. Full time $90,000 - $120,000 per year

    For those who want to keep growing, learning, and evolving—this opportunity is for you We're seeking a Contracts Specialist to join a premier energy organization in Calgary, AB. Take a closer look below. You owe it to yourself to consider this outstanding new role.Location:Onsite – CalgaryDuration:November 1, 2025 – October 31,...