Lead QA Engineer

At Backcountry, our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life's greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.

We're seeking a Lead QA Engineer to elevate our testing strategy and ensure every release meets the highest standards of quality, performance, and reliability. You'll be a key part of our engineering leadership, guiding QA best practices across teams and shaping how we build and deliver exceptional experiences.

• 7+ years of experience in Quality Assurance and Testing, with at least 2+ years in a lead or managerial capacity.
• Proven success designing and implementing test automation frameworks in modern CI/CD environments.
• Expertise in both manual and automated testing across multiple platforms (web, API, mobile).
• Strong proficiency in modern automation tools (Cypress, Playwright, Selenium, Postman, JMeter, etc.).
• Solid grasp of software development lifecycles, agile methodologies, and defect management tools (Jira, TestRail, etc.).
• Excellent communication and leadership skills — able to influence without authority and drive alignment across teams.
• Passion for outdoor adventure and alignment with Backcountry's brand ethos is a major plus.

• Lead QA Strategy & Execution: Own the end-to-end testing lifecycle across Backcountry's web, mobile, and platform systems. Define scalable QA frameworks, automation strategies, and release validation standards.
• Build & Mentor a High-Performing Team: Develop, coach, and grow QA engineers, fostering a culture of quality ownership and continuous improvement.
• Drive Automation & CI/CD Excellence: Champion automation within our development pipelines. Expand coverage through modern tools and frameworks (e.g., Cypress, Playwright, Selenium, Appium).
• Collaborate Cross-Functionally: Partner with product managers, developers, and DevOps to integrate QA early in the SDLC, ensuring rapid and reliable deployments.
• Monitor & Optimize Quality Metrics: Define and track key performance indicators for product quality, defect density, test coverage, and release reliability.
• Innovate & Future-Proof: Stay ahead of emerging QA methodologies (AI-driven testing, shift-left, performance engineering) to continually improve efficiency and accuracy.

• Executive Access: Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators. 
•  AI-First Skill Building: Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering, you'll build a modern tech stack that sets you apart in any industry. 
• Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands. 
• Competitive benefits: Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact