Application Production Support II

2 weeks ago

Montreal, Quebec, Canada Infotree Global Solutions Full time $90,000 - $120,000 per year

Job Title:
APS L2

Duration:
3 Months

Location:
Montreal Canada H3A 2A6 Quebec (Onsite)

REPORT TO

Head Of Financing Solutions APS, Global Banking MISSION AND OBJECTIVES

Provide application and technical support to the critical 24x7 Loans and Trade Finance applications.

Act as a subject matter expert on application architecture, disaster recovery, infrastructure integration.

Follow Information security and adhere to governance framework for the applications in the platform

Participate in the Safety and Trust project and managed the Credits and Trades server obsolescence and vulnerabilities

MAIN RESPONSIBILITIES

Responsible for production support of Loans and Trade Finance applications

Responsible for production support, follow-up of application developments, and flows between Client and Trade Finance applications and other back office systems.

Participate in technical projects related to Financing Solutions platforms

Assist sponsors and project teams to identify business needs and define functional specifications.

Work closely with IT Global Banking teams to produce technical specification documents.

Responsible for coordinating and fulfilling projects support tasks, as well as providing status reports;

REQUIREMENTS

TRAINING AND OCCUPATIONAL EXPERIENCE

Bachelor degree or higher in Computer Science or related fields.

Must have at least one of Shell/Perl/Batch/Python scripting skills

Well versed with incident/problem/change management process

Excellent verbal and written communication skills

Good documentation skills – advanced knowledge of Excel, Word , PowerPoint

Good understanding of Java J2EE applications

Good to have infrastructure, MQ, Websphere, Tomcat knowledge

Good to have ITIL foundation knowledge/certification

Experience with Unix/Linux/Windows servers.

Experience with application deployments and installations

Knowledge of SQL/Pl SQL

Knowledge of Tools like Jira, ITSM, SN

Strong multitasking skills and ability to reprioritize tasks

ESSENTIAL SPECIFIC REQUIREMENTS

24/7 availability during On-Call schedule

Good understanding of Service Now or similar tool and the service management processes

Understanding of data protection principles

Ability to work independently within a team

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