Food Service Supervisor

2 days ago

Ottawa ON KP X, Canada Taco Boyz Full time $45,000 - $65,000 per year

The Supervisor is responsible for overseeing day-to-day operations, ensuring high standards of food quality, service, and cleanliness. This role includes supervising team members, coordinating shifts, to maintain a smooth workflow.

Key Responsibilities:

  • Supervise, coordinate, and schedule the activities of staff who prepare, portion, and serve food.
  • Assist with preparing customer orders in a clean, timely, attentive, and friendly manner.
  • Oversee cooking and preparation for lunch and dinner.
  • Maintain a clean and organized restaurant at all times (lobby, kitchen, bathrooms, equipment, etc.).
  • Address and resolve customer questions or concerns in a professional, respectful, and friendly manner.
  • Ensure staff follow all Taco Boyz restaurant policies and practices.
  • Oversee and assist staff with chopping vegetables, putting away stock from deliveries, and replenishing cold and hot tables.
  • Monitor refilling and preparation of sauces.
  • Prepare and review online orders for SkipTheDishes, DoorDash and UberEats.
  • Handle cash and operate the point-of-sale (POS) system when required.
  • Train, coach, and mentor staff in job duties, sanitation, and safety procedures.
  • Motivate employees to meet goals and objectives, providing guidance and assistance as needed.
  • Ensure food and service meet Taco Boyz quality standards at all times.

Qualifications & Skills:

  • Previous experience in a supervisory or leadership role in food service or hospitality.
  • Knowledge of food preparation, safety, and sanitation standards.
  • Strong communication and interpersonal skills.
  • Ability to motivate, train, and mentor staff.
  • Strong organizational and time management abilities.
  • Ability to work under pressure in a fast-paced environment.
  • Positive attitude, reliability, and professionalism.

Job Type: Full-time

Work Location: In person

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