Account Manager

6 days ago


Markham, Ontario, Canada Ventmere Ltd. Full time $60,000 - $90,000 per year

Pay:
 CA$45,000.00-CA$70,000.00 per year

Job Overview:

We are seeking a Account Manager to manage and grow our existing B2B customer base. Rather than cold-calling or prospecting new leads, this position focuses on account retention, client relationship management, and sales growth within our current portfolio. You will serve as a key link between our business clients and internal teams, helping identify opportunities, improve order performance, and deliver an exceptional customer experience.

Responsibilities

  • Serve as the 
    main contact
     for assigned B2B customers and retail partners.
  • Communicate with clients via 
    phone, email, and online platforms
     to provide product updates, handle inquiries, and ensure satisfaction.
  • Process and monitor 
    sales orders
     across multiple operational systems to guarantee accuracy and on-time delivery.
  • Build and maintain 
    long-term partnerships
    , assisting clients with strategies to expand their sales performance.
  • Analyze product sales data and suggest 
    action plans
     (promotions, pricing adjustments, or assortment updates) to drive results.
  • Present 
    new arrivals and seasonal products
     to clients, helping boost engagement and revenue.
  • Support 
    negotiations
     on pricing, discounts, and promotional programs.
  • Collaborate closely with 
    marketing and operations
     teams to execute campaigns and achieve sales goals.
  • Track and report on 
    key account metrics
     and performance trends.

Qualifications

  • 1–3 years of experience in 
    account management, inbound sales, or client services
     (preferably within e-commerce or retail).
  • Exceptional 
    communication and negotiation skills
     across both phone and email.
  • Strong ability to 
    build trust and maintain professional relationships
    .
  • Analytical thinker with a knack for spotting 
    growth trends and sales opportunities
    .
  • Highly 
    organized, detail-oriented
    , and proactive in problem-solving.

Job Types:
Full-time, Permanent


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