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Security Operator

2 weeks ago

Ottawa, Ontario, Canada Securitas Canada Full time

Responsibilities

  • Operate security systems, CCTV, intercom, and security-related network systems in the SOC office.
  • Remote patrols using CCTV cameras.
  • Conduct investigations and review CCTV footage when assigned.
  • Monitor CCTV cameras for functionality. Monitor activity on cameras across sites. Reposition camera angles as necessary from the remote controls.
  • Monitor and control access control equipment (gates, doors, portals, etc.).
  • Advise the Embedded technician or shift Supervisor when there are system malfunctions.
  • Respond to security and emergency incidents. Call local authorities when needed and site contacts of the emergency. Respond using our Standard Operating Procedures (SOPs).
  • Assume responsibility for site security operations in the absence of the Site Manager or Shift Supervisor.
  • Answer high volumes of intercoms, phone calls, and emails in a timely and professional manner.
  • Write reports for our Security Management System (Technical Reports, Operational reports, and Incident Reports).
  • Respond to emails, creating profiles, activating HIDs, activating spare cards, access changes, and all other tasks assigned by the Shift Supervisor.
  • Other duties as assigned.

Qualifications

  • Bilingual in English and French, strong in both verbal and written.
  • Must have a personal vehicle; public transportation is unavailable.
  • Must have a valid Ontario Security guard license.
  • Full-time availability for a rotational schedule (days, evenings, and overnights). Shifts can be 8–12 hours in duration.
  • Ability to remain calm and composed under pressure.
  • Proficiency in using security equipment and technology.
  • Strong observational skills with the ability to detect and respond to security threats.
  • Excellent communication and interpersonal skills.

The posting will remain open until filled.

AF-EasternCanada

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.