Security Console Operator

5 days ago

Ottawa, Ontario, Canada Paladin Security Group Ltd Full time

Overview Job Skills / Requirements

  • Position:** Full-Time Security Console Operator
  • Site:** Minto Place (350 Slater)
  • Hours:** Monday - Thursday
  • Overtime Method:** Overtime Method is ESA
  • Payrate:** $19.77/hour
  • Internal Posting** **Date:** December 23, 2025
  • Internal Closing Date:** December 29, 2025
  • External Closing Date:** January 2, 2026

Benefits Of Joining Paladin

  • Opportunities for training and professional development
  • Competitive Salary and benefits package
  • Free Uniforms
  • Security License reimbursement
  • Dry cleaning & hemming/tailoring allowance
  • Work today, get paid today—daily pay available
  • Additional perks

Job Description
Shift Console Operators are also responsible for taking calls for service and dispatching them to Patrol Guards as needed. Patrol Guards on the same shift are responsible for communicating with each other and dividing responsibilities for the day

Duties & Responsibilities

  • Answer and respond to calls coming into Minto Place Console via various communication systems
  • Administering access passes to contractors and tenants as needed
  • Keeping accurate logs related to building, compliance, and life safety systems
  • Reporting any deficiencies or damage to property while keeping adequate notes
  • Monitoring life safety, access control, and building maintenance systems and anyone who comes into the building after hours
  • Working in compliance with the Occupational Health and Safety Act (OHSA) regulations and Colliers; Health and Safety Policies and Program
  • Assist with daily operations as needed/required or directed.
  • Other duties as outlined by management

Mandatory Requirements

  • Bilingualism (English/French) is considered an strong asset
  • Valid Security License for the province of Ontario
  • Valid First Aid/CPR - Level C certification (from a WSIB-approved vendor)
  • Must have at least three (3) years of prior security experience OR hold a diploma in Police Foundations or Law and Security
  • Must demonstrate a high degree of professionalism
  • Must have strong verbal and written communication skills in both English and French
  • Must be able to work in a fast-paced dynamic environment
  • Must be able to handle stress and pressure and make a sound decision under duress
  • Must demonstrate high attention to detail / observational awareness
  • Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team
  • Must be able to work alone

Additional Information / Benefits
Paladin Security: Making the World a Safer and Friendlier Place because we **CARE**

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet you

Paladin Security has a diverse workforce and w believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

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