security officer – operations

Introducing the National Arts Centre

The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and nurtures the next generation of audiences and artists from across Canada. The NAC is located in the National Capital Region on the unceded territory of the Anishinabe Algonquin Nation.

At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.

Curious to learn more? Read our Strategic Plan, The Journey Ahead.

Equity, Diversity, Inclusion, Anti-Racism and Accessibility

We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions.

The NAC welcomes applications from candidates who can help us meet our vision, and contribute to the diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of an inclusive community working hard to dismantle barriers to employees' well-being, access, potential, and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), members of 2SLGBTQIA+ communities, and people with disabilities. We encourage you to self-identify in the recruitment process.

Job Number:

J

Job Title:

SECURITY OFFICER – OPERATIONS

Employment Type:

Part-Time continuing

Job Category:

Operations

Open Positions:

2

Posting Date:

November 6, 2025

Closing Date:

December 7, 2025

Salary:

$ $27.05/Hour

Language Requirement:

Bilingual

Working Hours:

As required (Nights, weekends, weekdays)

Job Reports To:

Manager, Security Services

Key Activities

Reporting to the Manager, Security Services, the incumbent is accountable for the security of the NAC facilities while providing information to the artists, the visiting public and staff of the Centre.

Additional duties include but not limited to:

• attending to the central command office;
• documenting all routine activities on the Security Management Software;
• monitoring fire alarm panels and video surveillance cameras;
• accessing the control system and sensor and motion alarms;
• directing pedestrian and vehicle traffic;
• administrating building keys and access Fobs;
• responding to emergency and first aid calls;
• patrolling the Centre during all hours especially during performance times;
• controlling crowds;
• securing all doors and entrances.

Skill Requirements

• A required completion of high school education. A College diploma in Law & Security will be an asset, especially if combined with three (3) years related security experience;
• Familiarity with Microsoft Office Suite, CCTV and Security Management Software;
• Must be able to stand & exert well paced mobility for up to eight (8) hours;
• Ability to follow directions and work with limited supervision;
• Ability to work under pressure and to react quickly in emergency situations;
• Must be friendly, upbeat, and work well with other employees and be able to interact with guests;
• Exceptional customer service skills;
• Excellent interpersonal skills, tact and discretion with patrons;
• First Aid and CPR certificates would be an asset;
• WHMIS training a definite asset and will be required upon hire;
• Fluently bilingual in both official languages (English and French) with strong communication and interpersonal skills;

• A past record of satisfactory attendance and punctuality is a requirement. *

• Regular attendance at work is an expectation of employment and an essential part of every job.

Who Can Apply

Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

As part of NAC's interview process, in-person interviews may be required. Please ensure to have the most up-to-date information on your résumé including your current email address.

While we appreciate all applications, only those selected for an interview will be contacted by us.

Important Notice

The National Arts Centre (NAC) is committed to inclusive employee recruitment and selection. The NAC welcomes and encourages applications from people with disabilities. If you require accommodation during the selection process, please inform us as soon as possible and we will make every effort to fulfill your accommodation request.

The successful candidate will be required to provide the original or a true certified copy of their education credentials as appropriate, along with proof of a valid Criminal Background Check as a condition of employment.

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