Technical Service Manager

7 days ago

Toronto, Ontario, Canada Onit Energy Full time $120,000 - $180,000 per year

Canadian Water Savings, a division of the ONIT group, is at the forefront of water conservation and cost reduction in Canada. As the exclusive distributor of SMART VALVE, we help businesses lower water expenses while promoting sustainability. With the support of our sister companies, Ontario Wholesale Energy we deliver tailored energy solutions to over 32,000 businesses, leveraging 65+ years of expertise in commodity management. Partner with us and be part of a dynamic team driving the future of water management in Canada.

Are you a technically savvy, hands-on engineer with a passion for turning design into real-world performance? We're looking for a Technical Service Manager to lead the execution, validation, and optimization of our Smart Valve installations across Canada and the U.S.

This is more than a management role—it's your opportunity to own the technical delivery, drive real sustainability outcomes, and scale best-in-class engineering practices across a rapidly growing operation.

You'll act as the bridge between engineering and execution—partnering with client technical teams, leading field operations, and owning data-backed validation of water savings.

Why Join Us?

  • Make a real-world impact by reducing water waste and driving measurable sustainability outcomes.
  • Work hands-on with cutting-edge efficiency technology in a dynamic, fast-paced environment.
  • Be part of a company that values innovation, quality, and purpose-driven growth.

What You'll Do

  • Be the Expert: Serve as the go-to technical liaison for client engineers and internal teams, earning trust through expertise and clear communication.
  • Own the Field: Oversee installations, conduct site assessments, and ensure all work meets our highest engineering and quality standards.
  • Set the Standard: Develop SOPs and best practices for consistent, high-quality installations and troubleshooting across borders.
  • Prove the Impact: Lead the measurement & verification (M&V) of water savings. Analyze pre/post data and adjust for occupancy, production, and seasonal variation to ensure defensible performance metrics.
  • Train the Team: Develop training materials and upskill installers and field teams, raising the bar across the board.
  • Solve in Real Time: Provide responsive, technical troubleshooting—both remotely and onsite—ensuring smooth installs and lasting results.

What You Bring

  • Bachelor's degree in Mechanical Engineering (or related discipline).
  • 5+ years of technical project management or engineering experience—ideally in fluid mechanics, HVAC, or plumbing systems.
  • Practical knowledge of plumbing systems, including threaded, flanged, and grooved piping.
  • Strong collaborator with experience aligning diverse teams: sales, field ops, installers, and clients.
  • Excellent communication skills—you can simplify the complex and inspire confidence.
  • Proficiency in data analysis, measurement & verification, and statistical modeling.
  • Highly organized with the ability to juggle multiple projects and priorities.

Apply Today

Accessibility & Inclusion Matter to Us:

At ONIT, we are dedicated to fostering diversity, equity and inclusion, believing that all employees play a role in upholding our values. We encourage individuals from various backgrounds, perspectives and life experiences to join us in addressing the world's toughest challenges. Ensuring accessibility throughout the job application process is a priority for us at ONIT. If you require reasonable accommodations due to a disability, whether visible or not, please reach out to us at , and we will gladly assist you.

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