Full-Time MOA

2 days ago

Victoria, British Columbia, Canada RebalanceMD Full time

RebalanceMD is a best-in-class, multi-disciplinary clinic offering a dynamic, collaborative team environment. We are seeking a full-time Medical Office Assistant (Flex/Support role) to support our Musculoskeletal Specialists, Physiotherapists, and administrative team. This role is ideal for someone who enjoys variety, teamwork, and learning on the job while helping keep a busy clinic running smoothly.

This position focuses on reception and front-desk support, while also assisting MOA team members across different areas of the clinic. The Flex MOA helps cover, support, and learn alongside experienced team members.

Hours: Approximately 7:30am or 8:00am – 4:00pm or 4:30pm

Benefits:

  • Extended benefits package after 3 months
  • RRSP package for long-term employees

Previous experience working in a medical office is preferred but not required. We are most interested in candidates who bring the right attitude, positive energy, a willingness to learn, and a strong appreciation for customer service. If you enjoy supporting others, adapting to change, and growing your skills over time, we would love to hear from you.

We offer a beautiful, innovative clinic with room for professional growth and development, an amazing team of co-workers, and an energetic, fast-paced atmosphere.

Key Responsibilities may include:

  • Greeting and checking in patients and supporting front-desk operations
  • Providing reception, phone, and administrative coverage as needed
  • Supporting team members during breaks, absences, and peak clinic times
  • Scheduling appointments and assisting with patient flow throughout the clinic
  • Assisting with test ordering, filing, and general administrative tasks
  • Learning clinic workflows and systems with training and team support
  • Escalating questions or issues appropriately to senior MOAs, team leads, or leadership
  • Contributing to a positive, professional, and patient-centered clinic experience

This role is well suited for someone who is organized, adaptable, enjoys multitasking, and thrives in a team-based environment.

Job Types: Full-time, Permanent

Pay: From $23.00 per hour

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Vision care

Work Location: In person

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