Administrative Assistant

1 week ago

North York ON MJ J, Canada Dream Star Bedding Co. (2004) Ltd Full time

Job Title: Administrative Assistant (with Marketing & Customer Service Experience)

Department: Marketing & Customer Service

Job Type: Full-Time

Who We Are:

Dream Star Bedding is a forward-thinking, quality-driven manufacturer committed to operational excellence and continuous improvement. We are currently looking for a proactive and experienced Administrative Assistant (with Marketing & Customer Service Experience).

Key Responsibilities:

  • Serve as the primary point of contact for key customers, ensuring exceptional service and satisfaction.
  • Respond to phone calls and emails promptly, addressing customer inquiries and concerns.
  • Assist with warranty and service calls, coordinating resolutions efficiently.
  • Process and enter orders as needed to support the sales team.
  • Provide customers with high-quality product images, marketing materials, and other promotional content.
  • Utilize Canva and Photoshop to create and edit marketing materials as needed.
  • Collaborate with the marketing team to enhance brand presence and support promotional campaigns.

Qualifications & Skills:

  • Previous experience in customer service (preferably in the mattress or furniture industry).
  • Marketing background with knowledge of digital and print marketing materials.
  • Proficiency in Canva and Photoshop for basic graphic design tasks.
  • Strong communication and problem-solving skills.
  • Ability to handle warranty and service-related inquiries professionally.
  • Experience with order entry and general administrative tasks.
  • Excellent organizational skills and attention to detail.

What We Offer:

  • A collaborative and supportive work environment.
  • Opportunities to develop skills in both customer service and marketing.
  • Competitive salary and benefits package.

If you're a proactive and customer-oriented professional with a passion for marketing, we'd love to hear from you

Why Join Us?

At Dream Star Bedding, we foster a supportive and results-driven environment. You'll be part of a team that values collaboration, innovation, and continuous development. We offer competitive compensation, comprehensive benefits, and opportunities for growth.

Job Type: Full-time

Additional pay:

  • Bonus pay
  • Overtime pay

Benefits:

  • Extended health care
  • Paid time off

Flexible language requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: In person

Job Types: Full-time, Permanent

Pay: From $21.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Vision care

Work Location: In person

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