Service Advisor,

5 days ago

Hamilton ON LC A, Canada Upper James Toyota Full time

Upper James Toyota is seeking an Automotive Service Advisor

Upper James Toyota is part of the Parkway Motors Auto Group, a small dealer group that has been servicing the Hamilton area for over 40 years. We are a family owned and operated dealership that believes in creating a fun, safe environment that inevitably breed success. We are currently looking for a full-time Service Advisor. Previous experience is a bonus, but we will train the right candidate, who is looking to build a retail automotive career. Prospective candidates must have outstanding customer service skills along with the ability to offer and up-sell value added service options to potential customers in an honest and ethical manner. We pride ourselves on great customer service, treating each customer with care.

As our Service Advisor you will be working with customers to schedule service work and communicate any additional services needed. You will also handle the administrative and customer relations aspects of service department operations. Your main responsibility is to ensure every vehicle is running optimally or that our valued client has been offered the necessary work in order to achieve this goal.

We Offer:

  • Salary range between $45,000 -$70,000 earning potential
  • Benefits package which includes Health, Dental, Life and Long-term Disability
  • Reward high performance
  • Great company culture
  • Promotion from within
  • A supportive management team

Job Duties:

  • Greeting customers promptly, scheduling service appointments and receiving vehicle information.
  • Listening to requests of the service desired and clearly explaining information on the repair order.
  • Referring the technician to the customer and/or test-driving the vehicle to confirm source(s) of service repairs.
  • Estimating the cost and time needed to do the repair, taking in to account the customer's schedule.
  • Handling customer complaints and maintaining high customer satisfaction standards
  • Periodically checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems; getting customer approval to do additional work, explaining the work performed and the charges being billed.

Qualifications:

  • Minimum three years Service Advisor experience
  • Ability to work in a team environment
  • Ability to multitask when dealing with more than one customer
  • Previous Toyota experience as a Service Advisor is a definite plus

Upper James Toyota is an equal opportunity employer and strives to ensure that its hiring process meets all AODA requirements. As such, we will provide reasonable accommodation for any applicant, as requested during the hiring process.

Please submit your resume online, we request no instore visits or calls. Only qualified candidates will be contacted. Thank you in advance for your application.

INNHLO

  • Service Advisor

    6 days ago

    Hamilton, Canada Trillium Auto Service LTD Full time

    **Overview** We are seeking a motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers seeking automotive services. Your role is crucial in ensuring that customers receive exceptional service while effectively communicating their needs to the service department. This...

  • Automotive Service Advisor

    22 hours ago

    Hamilton, Canada Whitwell Service Centre Full time

    '''Job Summary''' We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be the main point of contact for our customers, providing exceptional service and ensuring their automotive repair needs are met. '''Duties''' - Greet customers and listen to their concerns or requests - Provide accurate...

  • Service Advisor

    2 days ago

    Kitchener, ON NC A, Canada K-W Mitsubishi Full time

    K-W Mitsubishi is currently seeking a Service Advisor to join our team of customer focused professionals.Purpose/Summary of Position:The Service Advisor is responsible for ensuring that our service customers receive timely, friendly and efficient service. Acting as a liaison between the customer and our technicians, the Service Advisor recommends required...

  • Automotive Junior Service Advisor

    2 weeks ago

    Richmond Hill, ON LC A, Canada PLAZA KIA Full time

    Plaza Auto Group is a family-owned and operated business that has been proudly serving our communities since 1956. As one of Ontario's fastest-growing dealer groups, we are committed to creating exceptional experiences for both our customers and employees. We value family, community, and supporting the professional growth of our team.At our Plaza Kia of...

  • Product Manager

    4 weeks ago

    Toronto, ON, Canada Super Advisor Full time

    Super Advisor is dedicated to empowering investment advisors by automating routine processes, enabling them to focus on their core expertise. Through innovative solutions, the company enhances efficiency and helps advisors optimize client outcomes. By simplifying operations, Super Advisor fosters innovation and growth in the financial advisory sector. This...

  • Service Advisor

    5 days ago

    Hamilton, Canada Airport Ford Full time

    We are currently seeking a **Service Advisor** to join our team of customer focused professionals within our high volume and process-driven dealership. **Purpose/Summary of Position**: This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role and achieving targeted...

  • Service Advisor

    2 weeks ago

    Hamilton, Canada parkwaymotors Full time

    Upper James Toyota | Service Advisor | Opened on 06/09/2025 **Upper James Toyota is seeking an Experienced Automotive Service Advisor** - As our Service Advisor you will be working with customers to schedule service work and communicate any additional services needed. You will also handle the administrative and customer relations aspects of service...

  • Service Advisor

    2 weeks ago

    Hamilton, Canada Altruck International Truck Centres Full time

    **Are you a customer focused individual with experience in the Medium/Heavy Duty truck, Automotive or Construction industry?** **If so, we have an exciting career opportunity for you!** Altruck International Truck Centres is currently seeking a **Service Advisor** for its **Hamilton** location. Hours of this position will be **Monday-Friday 11:00am-8:00pm.**...

  • Service Advisor

    2 weeks ago

    Hamilton, Canada Altruck International Truck Centres Full time

    **Are you a customer focused individual with experience in the Medium/Heavy Duty truck, Automotive or Construction industry?** **If so, we have an exciting career opportunity for you!** Altruck International Truck Centres is currently seeking a **Service Advisor** for its **Hamilton** location. **Summary** As a Service Advisor, you will be responsible for...

  • Service Advisor

    5 days ago

    Hamilton, Canada AutoCanada Inc. Full time

    **Signing Bonus** **AutoCanada**, the largest publicly-traded automotive group in Canada, is **NOW HIRING** an experienced - **Automotive Service Advisor **to work at one of our Hamilton area dealerships! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that...