Account Manager

8 minutes ago

Edmonton, Alberta, Canada Sagen Full time

We're Sagen

Sagen is Canada's leading private mortgage insurance company making home ownership more accessible to first time homebuyers. For the past 30 years we have been focused on being the most trusted partner for lenders and brokers.

Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership.

Sagen's collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do.

Job Summary

Reporting to the VP, Regional Sales, the Account Manager brings a solid understanding of relationship building and product knowledge to enhance the customer experience and increase market share. The role will be accountable for Edmonton and surrounding area.

This position is being posted to fill an existing vacancy within the department.

Responsibilities

  • Develop and execute quarterly territory sales plans to grow market share.
  • Expand and deepen customer relationships through in person and virtual meetings.
  • Provide superior internal and external service to maximize customer satisfaction.
  • Maintain in-depth knowledge of Sagen products/services.
  • Identify and fulfill training needs for account base through group presentations.
  • Leverage data to drive impactful conversations.
  • Ongoing and consistent usage of CRM tool to manage the sales cycle.
  • Ability to work effectively in diverse teams.

Skills and Qualifications

  • University degree, preferably in business
  • Minimum 3 years sales experience in the financial services industry (preferably mortgage lending)
  • In-depth knowledge of sales techniques (in particular relationship selling), and customer management
  • Strong interpersonal, presentation, communication, and computer (MS Office) skills
  • Ability to produce results with minimum supervision, in a fast-paced change environment
  • Organizational and problem solving / analytical skills
  • Remote position with travel required within region
LI-Remote

What's In It for you

At Sagen we understand that your health and financial well-being are equally important and offer a total rewards package that includes competitive compensation, annual performance bonus, medical and dental benefits, company funded pension plan, matching RRSP, TFSA and/or Non-registered Savings Plans, work from anywhere days, and an environment that creates a sense of belonging to inspire you to be your very best.

Ready to join Sagen

At Sagen, we are committed to building a diverse and inclusive workplace, as evidenced by our partnerships with the Canadian Centre for Diversity and Inclusion (CCDI) and Black Mentorship Inc. We strive to create a sense of belonging where all employees, from every background and ability, are welcomed, respected, and empowered to be their authentic selves.

Throughout the selection and hiring process, we encourage candidates to request accommodation to meet their individual needs.

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