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Front Desk Receptionist
2 weeks ago
Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently. Experience in medical or dental office settings is a plus, but not mandatory. The successful applicant will contribute to maintaining a welcoming environment and ensuring smooth daily operations.
Responsibilities
- Greet visitors and clients warmly, ensuring a positive first impression
- Answer multi-line phone systems promptly and professionally, utilizing excellent phone etiquette
- Manage appointment scheduling using Office experience and Google Workspace tools
- Perform data entry accurately into systems such as QuickBooks and other databases
- Handle clerical tasks including filing, photocopying, and organizing documents
- Assist with administrative duties such as proofreading correspondence and managing calendars
- Support bookkeeping activities related to billing and invoicing when necessary
- Maintain a clean and organized front desk area to promote a professional environment
- Provide customer support by addressing inquiries and directing calls or visitors appropriately
- Collaborate with team members to ensure efficient office operations
Qualifications
- Proven clerical or administrative experience, preferably in a medical or dental office setting
- Strong computer skills with proficiency in Microsoft Office, Google Workspace, and data entry software
- Familiarity with QuickBooks, bookkeeping, and front desk management systems is desirable
- Excellent organizational skills with attention to detail in filing, proofreading, and document management
- Exceptional customer service skills with the ability to handle multiple phone lines effectively
- Ability to work independently while maintaining professionalism in a fast-paced environment
- Strong typing skills and knowledge of office equipment such as multi-line phones and printers
- Prior experience in medical or dental office environments is a plus but not required
- Demonstrated ability to maintain confidentiality and adhere to privacy standards
This position offers an opportunity to be an integral part of our team while developing valuable administrative skills in a professional setting.
Job Types: Part-time, Permanent
Pay: $16.00-$18.00 per hour
Work Location: In person