Current jobs related to Clinic and Administrative Coordinator - Burnaby BC VB J - Down Syndrome Resource Foundation

  • Patient Coordinator and Clinic Ambassador

    2 weeks ago

    Burnaby, Canada SkinArt MD Laser and Skin Clinic Full time

    SkinArt MD is looking for a Patient Coordinator and Clinic Ambassador who is passionate about the Medical Aesthetics industry and delivering exceptional customer service to all clients. **Responsibilities** Provide information regarding skincare and treatments Provide exceptional customer service through phone calls and all social media platforms Assist...

  • Group Medical Visit Coordinator

    1 week ago

    Burnaby, Canada CHANGEpain Clinic Full time

    **Job Title**: Group Medical Visit Coordinator (Part-Time, Remote/Hybrid) **Reports To**: People and Clinical Services Lead **Job Purpose**: The Group Medical Visit Coordinator is responsible for overseeing all operations related to our virtual Group Medical Visit (GMV) services, including administrative and technical support during the sessions, scheduling,...

  • Clinical Trials Coordinator

    5 days ago

    Burnaby, Canada Rejuvenation Medical Group Full time

    Welcome to Rejuvenation! Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in British Columbia and Alberta. We specialize in skin health, dermatologic concerns, and an...

  • Information Technology

    5 days ago

    Burnaby, Canada CHANGEpain Clinic Full time

    **Join Our Team at ChangePain Clinic**: Information Technology & Operations Coordinator Are you passionate about making a difference in patients’ lives? Do you thrive in dynamic environments where no two days are the same? ChangePain Clinic, a leader in pain management and holistic patient care, is looking for a dedicated Technology & Operations...

  • Administrative/Clinic Manager

    4 days ago

    Coquitlam, BC VB P, Canada ReGen Holistic Therapies, Inc. Full time

    Job SummaryReGen Holistc Therapies is seeking for a full time Admin/Clinic Manager position. This is an excellent opportunity for you to join our fun, compassionate, positive and friendly team. We are small team of alternative health practitioners that work closely with one another to get patients feeling their best.Responsibilities and Duties:Oversee the...

  • Clinic Patient Care Coordinator

    5 days ago

    Burnaby, Canada Elign Health Centre Full time

    **Patient Care Coordinator** Are you passionate and looking for your purpose? - Join a 30 yrs established, HIGHLY principled, primary health clinic - We are purpose-driven and people-passionate - Our principles align with universal truths and sustainable practices - Our purpose is to shift family health care and break generational patterns - Our passion is...

  • Front desk coordinator/Administrative Assistant

    3 days ago

    Victoria, BC VV K, Canada Diversified Health Clinic Full time

    Diversified Health Clinic is a busy, growing multidisciplinary healthcare clinic in Victoria, BC. Our team includes Chiropractors, Physiotherapists, Registered Massage Therapists, Acupuncturists, Kinesiologists, and a pain specialist (MD), all working collaboratively to deliver exceptional patient care.We are currently looking for a friendly, organized, and...

  • Administrative Coordinator

    5 days ago

    Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    BCIT’s - **School of Health Sciences** is seeking a - **regular, full-time (1.0** **FTE** **) Administrative Coordinator**. The Administrative Coordinator is responsible for the administration and operational activities that support the development and delivery of the Nursing Program. In consultation with the Student Affairs Committee develops and manages...

  • Clinical Administrator

    2 weeks ago

    Nanaimo, BC VS H, Canada Avant Respiratory Full time

    Clinical Administrator At Avant Respiratory, we are committed to providing the highest quality sleep therapy services across Canada. We provide clinical consultation and treatment for snoring and sleep apnea. We are dedicated to helping our patients improve their lives through better sleep. We have a great career opportunity in our Nanaimo location for...

  • Administrative Coordinator

    19 hours ago

    Chilliwack, BC, Canada People Corporation Full time

    We are looking for an Administrative Coordinator to join our TeksMed team in Chilliwack.The Administrative Coordinator reports directly to the Team Manager. Their daily responsibilities include general data entry and general administrative duties. These include processing the incoming mail, handling medical documents, processing purchase orders, contacting...

Clinic and Administrative Coordinator

3 weeks ago

Burnaby BC VB J, Canada Down Syndrome Resource Foundation Full time

The Down Syndrome Resource Foundation (DSRF) was formed in 1995 and has an established history with a strong reputation for excellence. The DSRF offers a level of Down syndrome expertise unmatched in Canada. Our mission is to support people living with Down syndrome and their families with individualized and leading-edge educational programs, health services, information resources, and rich social connections so each person can flourish in their own right. The outcomes for individuals with Down syndrome can be maximized by providing opportunities for rich social connections with family and friends, participation in the community, optimal health care, as well as the opportunity to learn through instruction that is tailored to the profile of the learner. Our collaborative, interdisciplinary team offers speech and language therapy, occupational therapy, positive behaviour support, mental health services, comprehensive sexual education and one to one academic programs for students of all ages, as well as small group adult programs for students transitioning from high school.

The Clinic and Administrative Coordinator will be responsible for:

Responsibilities

Client and Account Management

  • Answer incoming calls and provide responsive, compassionate support to families often regarding the services that DSRF services offers, resources and funding options available, information about events, tracking absenteeism, etc.

  • Work with Facilities and Operations Assistant to manage transition to using JaneApp for automated invoicing.

  • Manage JaneApp accounts: update forms, ensure consent forms and other documentation is signed, assist families with account access, and maintain

    accurate credit card and insurance/funder information for all families.

  • Monitor weekly client attendance via the JaneApp, confirm arrivals and no-shows to ensure accurate invoicing.

  • Communicate the financial aid to both the Program team and families, explain process and outcomes of DSRF financial aid applications both verbally and written.

  • Monitor client attendance patterns; manage communication and resolution of excessive no-shows, including therapy pauses and payment follow-ups.

Scheduling and Coordination

  • Organize shared space and ensure they are ready for programing. (i.e. presentation, group programs, etc.)

  • Manage and coordinate volunteer applications and documentation, including criminal record check completion and expiry

  • Communicate staff absences (teachers/therapists) to families and internal teams.

Program and Service Delivery

  • Manage waitlist and transfer new registrations from Classy into caseload management tool, confirming registration emails to families and creating client JaneApp profiles for the student or family.
  • Send group program confirmations and welcome and/or cancellation emails to families.

Staff Engagement and Culture

  • Be a welcoming presence for families and staff.

Administrative and Organizational Support

  • Schedule, communicate and organize All Staff team meetings.

  • Share relevant updates with the Board of Directors on behalf of the CEO

  • Support directors with caseload tracking and reporting.

  • Quarterly reporting via JaneApp to track families receiving multiple services with DSRF.

  • Communicate building closures to staff and families

  • Proactively identify and recommend solutions to improve operational processes and procedures.

Qualifications

  • Previous office manager, administration and/or clinic experience in a busy environment is required.
  • Previous experience in a non-profit environment is an asset.
  • Strong organizational and multitasking skills with excellent attention to detail.
  • Proficiency in Microsoft Office Suite, including Outlook, Excel, Word and Teams.
  • Experience with clinic management software (e.g. Classy, JaneApp).
  • Familiarity with funding processes and client billing.
  • Ability to work independently and collaboratively in a team environment.
  • Ability to maintain confidentiality and handle sensitive information

Clinical environment

The DSRF clinic is often a busy environment, with many families having appointments simultaneously.

Diversity & Inclusion

To be a diverse and inclusive workplace that is representative (at all levels) of the people we serve, DSRF welcomes and encourages applications from anyone who identifies as Indigenous, LGBTQ2S+, a member of a visible minority population, and persons with disabilities. If you are a member of any of these groups and wish to contribute to furthering DSRF's mission, we encourage you to self-identify in your application, cover letter and/or resume.

For more information on working at DSRF please visit our website and view our employees' video.