Clinic Patient Care Coordinator

**Patient Care Coordinator**

Are you passionate and looking for your purpose?
- Join a 30 yrs established, HIGHLY principled, primary health clinic
- We are purpose-driven and people-passionate
- Our principles align with universal truths and sustainable practices
- Our purpose is to shift family health care and break generational patterns
- Our passion is cultivating long-term relationships with people, families and communities

**BASICS**
- Minimum 2 years experience in medical related administrative work, general office management, business marketing (or related fields)
- Requires strong telephone experience and skills, and desire to foster strong long-term client/patient relationships
- Must be a confident communicator, team player and multi-task contributor, while also being able to work independently, efficiently and productively without supervision
- As primary key holder - responsible to open/close/prep/clean and organize the facility daily
- Coordinate and future-pace each patient’s precise scheduling; implement every facet of each patient's individual treatment plan
- Maintain detailed and accurate accounts of each patient record (private and insurance related) for daily, weekly and monthly reconciliation
- Create smooth and organized administrative procedures and workspaces
- Regulate inventory control and generate monthly promotions to exceed set goals
- Oversee and maintain the clinic's electronic medical records (EMR) system, ensuring accuracy, confidentiality, and security
- Update and upload forms in the electronic medical records from various digital and hard copy sources
- Have advanced skills using computers and software including Adobe, Excel, Microsoft Word and various cloud-based software subscriptions
- Schedule, prepare and post content for social media and online marketing
- Create and coordinate business promotions and events on a weekly, monthly and quarterly schedule
- Troubleshoot any minor technical issues related to office equipment, software, or medical devices

Work Environment:

- The Patient Care Coordinator will work as part of a highly experienced and extremely positive Team, in a constructive, fast-paced and compassionate environment focused specifically on the patient experience and patient care
- Standard clinic hours apply, with potential flexibility needed to accommodate patient needs or clinic events.

Compensation:

- This is an hourly-based position. Pay will be competitive and commensurate with experience

**BONUS**
- Weekly and monthly bonus structures available once qualified
- Annual bonus available with demonstrated improvements in operational efficiency, quality of patient care and exceeding set goals
- Health benefits available after first year in the form of an annual Health Spending Account (HSA)
- 4% vacation pay is paid out in addition to your wage at each pay cycle
- 3 days of paid sick leave are provided per year after probationary period

**CONCLUSION**

Currently we have only 1 immediate opening so please forward your cover letter as to why this position suits you, and updated resume to be considered for an interview in the upcoming week.

Work Remotely
- No

Pay: $24.00-$26.50 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- On-site parking
- Wellness program

Application question(s):

- Kindly provide your current work status, when you are available to start training, and what your legal work status is (citizen? PR? permit?).

**Experience**:

- Office Management or MOA: 1 year (preferred)

**Location**:

- Burnaby, BC (preferred)

Work Location: In person