Int. SharePoint Analyst

Int. SharePoint Analyst - GOAPRDJP00000708 7000 - 113 STEdmonton 100% remote - work has to be done within Canada Contract 1 year1 Vacancy - 3 submissions Respond by Date 2025-11-03 Standard Background Check: Project Name:SharePoint 2016 to SharePoint Online Migration ProjectScope:Project OverviewReporting to the Manager, Content and Collaboration Services (CCS), the SharePoint Analysts primary role will be responsible for providing technical support, troubleshooting, and maintenance for the GoA SharePoint environments. You will collaborate closely with end-users, IT teams, and stakeholders to ensure the smooth functioning of SharePoint sites and applications. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service.The SharePoint Analyst will review and understand departmental and corporate policies, business rules, data requirements and supporting system processes and ensure that project objectives and schedules align with the overall department goals and the corporate business plan.The SharePoint Analyst will provide analysis and recommendations on process improvements and to applications, SharePoint sites, hosting infrastructure and include details of risks, dependencies, business impacts, interdependencies, and policy implications pertaining to internal/external expectations and influence the methodology to be applied on projects.This resource will have working knowledge and experience of IT infrastructure environments including general concepts of workstation/server hardware, software build and push strategies, and a general understanding of line-of-business applications and architectures. The resource must have a sound understanding of IT Change and Communication Management and User Acceptance Testing frameworks. A proven ability to function on an individual basis and in a team environment is essential. Resources awareness of existing GoA and department IT policies, procedures, standards, guidelines and practices is an asset.This resource will participate in the M365 and SharePoint Online Migration Project, includes planning, designing, testing, migration, and implementation activities as it relates to SharePoint Online and related products.Duties: Support Microsoft SharePoint environments, including SharePoint 2016 On-Premise and SharePoint Online.Perform business analysis and design to support creating SharePoint solutions.Provide first and second-level technical support for SharePoint-related issues, including user inquiries, system errors, and performance problems.Troubleshoot SharePoint site and application issues, identifying root causes and implementing effective solutions in a timely manner.Perform routine maintenance tasks, such as software updates, patch installations, and system configurations, to ensure the stability and security of the SharePoint environment.Monitor SharePoint servers, services, and workflows to proactively identify and resolve potential issues before they impact users.Collaborate with cross-functional teams to gather requirements, design solutions, and implement enhancements to SharePoint sites and applications.Develop and maintain technical documentation, user guides, and training materials to support end-users and IT staff in using and administering SharePoint.Participate in testing and quality assurance activities to validate the functionality, performance, and usability of SharePoint solutions. Stay current with industry trends, best practices, and emerging technologies related to SharePoint and collaborate with the team to evaluate their potential impact and benefits.Perform business requirements and complex design in delivering solutions using out-of-box SharePoint components and 3rd party tools (e.g. Nintex) as appropriate to meet business needsProvide expertise for the design of new processes for support of Microsoft SharePoint and related systems.Guiding business users on the effective use of SharePoint for Enterprise Content ManagementValidation of data used to support migration effortsResolution of day-to-day problems arising through operational support of SharePointDevelopment and implementation of solutions both individually and as a member of SharePoint operations teamRoutine reports that correlate hours worked with operational dutiesWork directly with Government of Alberta technical staff and other stakeholders. Must-Have's:Experience as a Site Collection Administrator - 2 yearsExperience preparing and documenting materials for user acceptance testing - 2 yearsExperience troubleshooting forms and workflows (all types) - 2 yearsExperience using and supporting ShareGate - 2 yearsExperience with complex SharePoint projects including solutions depending on: managed metadata, workflows, forms, and user interface customization - 2 yearsExperience with the development, integration, and support of Microsoft SharePoint 2016 and Microsoft 365 SharePoint Online - 2 years Nice-to-Have's:Experience applying patches/updates to SharePoint environments - 2 yearsExperience in developing integrated system and technical design specifications on complex engagements - 2 yearsExperience using PowerShell to manage Farm/Application/Site Collection/Site Features - 2 yearsExperience with disaster recovery testing - 2 yearsExperience with Microsoft 365 SharePoint Online admin portal, reporting, configuration, and administrative tasks - 2 yearsExperience with the Government of Alberta's Information Technology/Information Management policies, standards and guidelines - 1 yearsExperience with the use of Central Administration on a SharePoint environment - 2 yearsExperience with upgrading Microsoft SharePoint environments and migration of content - 2 years