Entry Level Account Manager

2 weeks ago

Delta, Canada Focus-BC Full time

Our goal at Focus BC this year, is to ensure client outreach goes beyond the status quo. We make it a point to become an expert on our clients' brands to acquire and maintain customer satisfaction. Our commitment to excellence allows our Account Managers to continue to capture new markets while maintaining steady relationships with our current clients.

While Focus BC is relatively young in name, our legacy goes back many years. Today, Focus BC leverages a strong entrepreneurial spirit and the highest ethical standards for our Entry Level Account Manager to continue our legacy established by our founders, delivering exceptional commitment to our clients and our communities.

**Entry Level Account Manager Responsibilities**:

- Promptly acknowledge and resolve customer inquiries, requests, and complaints with precise solutions that meet or exceed their individual expectations
- Manage client transactional needs, including renewal, new sales, marketing, and services according to brand standards and company procedures
- Devise new sales tactics to increase profit margins and improve our customer experience
- Coach and mentor entry-level team members on technical, procedural, relationship-building, and sales skills
- Set an efficient schedule and manage workflow to ensure efficiency, timeliness, and accuracy
- Stay up to date with industry information, new product announcements, sales, and technology to continuously improve knowledge and performance
- Interact with clients effectively by utilizing exceptional active listening skills, cooperating purposefully, and provides information and guidance, as needed, to achieve sales goals
- Seek new and innovative ways to improve the client experience and drive sales revenue and communicate ideas to fellow Account Manager Trainees and upper management for implement tactics

**We Are Looking For An Entry Level Account Manager Who Is**:

- Tenacious, innovative, and possess superior sales skills
- Adaptable to the fast-paced environment of a growing company
- Competitive and self-confident but thrives in a team-oriented atmosphere
- Capable of thriving in a high-stress environment with a high volume of work to be completed daily
- Innovative in delivering client-focused solutions

**The Following Qualifications Are Preferred**:

- High School Diploma
- 1-2 years of experience in an entry-level Management, Leadership, Account Management, Client Relations, Sales, or Customer Support role
- Ability to work flexible hours

**Salary**: $700.00-$1,000.00 per week

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

Ability to Commute:

- Delta, BC V4K 3J4 (required)

Work Location: In person

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