Client Care Specialist

1 week ago

Surrey, Canada Gateway Services Inc Full time

**Client Care Specialist**

We’re Until We Meet Again, part of North America's largest provider of pet aftercare services. Our _Surrey BC_ facility is an inclusive home to a warm, friendly crew, who take pride in the meaningful work they do.

We’re looking for an empathetic full-time Client Care Specialist to join our team, one who understands the balance between enthusiasm and compassion.

You’ll work with a close-knit team you know you can depend on, one that provides comprehensive aftercare services that include cremation, grief support, and memorials. Our team members are explorers, glass artists, car enthusiasts, parents, theme park fanatics, dog agility trainers, students, and moviegoers - and they love the work-life balance afforded at Until We Meet Again. We value the effort you put in and provide opportunities for growth within our organization.

**What you’ll do**
- Act as the face of our company, welcoming pet parents and other site visitors
- Create and present financial estimates and bills, as well as handle payments and refunds
- May assist in setting up visitations, presenting aftercare options (including urns and memorial items), and memorial item pick ups
- Ensure client facing areas are clean and tidy

**Why you’re a great fit**
- You like working with people and feel comfortable building and maintaining relationships with other industry professionals and pet parents
- You’re caring, patient, kind, and empathetic
- Solutions come easy to you - problem-solving and quick thinking are your thing
- Punctuality and accountability are important to you
- You’re able to work independently or as part of a team
- You don’t mind a fast-paced environment and can execute tasks accurately
- You have a strong attention to detail and take pleasure in making things right
- You bring a sense of calm and confidence to each situation

**Your work environment will include**
- An office setting, working at a desk using phones and computers
- Frequent bending and lifting, (20lb minimum weight)
- Overtime and weekend work may be available during busier times
- You may occasionally handle deceased pets

**What you can expect from us**
- Medical, and dental insurance
- Supportive management and administrative teams
- The potential for career growth within our organization
- Free, on-demand continuing education courses
- Employee Assistance Program
- Paid holidays and time off

Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources.

  • Client Information Specialist

    2 weeks ago

    Surrey, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...

  • Skin Care Specialist

    2 weeks ago

    Surrey, Canada Jouviance Full time

    Would you like to join a great team? We have fun working together and our customers are our priority. Are you passionate about beauty and cosmetics? You are dynamic, entrepreneurial and have amazing sales skills? We are waiting for you! Canadian leader of dermo-cosmetics, Jouviance is a dermatologist-developed skin care brand with several products leading...

  • client care attendant

    2 days ago

    Surrey, Canada Lovejot Sarao Full time

    Overview Languages English Education - Secondary (high) school graduation certificate Experience Experience an asset On site Work must be completed at the physical location. There is no option to work remotely. Work setting - Work in employer's/client's home Responsibilities Tasks - Administer bedside and personal care - Administer...

  • Client Care

    2 weeks ago

    Surrey, Canada Klondike Cold Storage Ltd. Full time

    **ABOUT US** We are a third-party logistics and distribution organization. We store and distribute fresh and frozen perishable goods on behalf of various food production companies. We provide our clients with a range of reliable storage options coupled with warm, friendly service that goes above and beyond the competition. - Our Vision and Mission:_ We...

  • Client Retention Specialist Surrey

    2 weeks ago

    Surrey, Canada LASIK MD Full time

    **See if you are our next**: **CLIENT RETENTION SPECIALIST | SURREY** Working for LASIK MD (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be...

  • Clinical Pharmacy Specialist – Neonatal

    15 hours ago

    Surrey, Canada Fraser Health Full time

    A prominent health care provider in Surrey, BC, is seeking a full-time Clinical Pharmacy Specialist to join the Neonatal and Pediatric Pharmacy team. This role involves providing consultation services, maintaining quality assurance programs, and delivering teaching to students. Qualified candidates must have current registration as a Pharmacist in British...

  • Home-care Worker

    2 weeks ago

    Surrey, Canada Ghuman Family Care Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 20 to 60 hours per week - Education: - Expérience: - **Education**: - Other trades certificate or diploma - or equivalent experience - ** Work setting**: - Optional accommodation available at no charge on a live-in basis. Note: This is NOT a condition of employment - Staff...

  • Administrative Assistant/client Care Specialist

    1 week ago

    Surrey, Canada A Child's Song Support Services Ltd Full time

    We are looking to fill the position of a full time (Monday - Friday) administrative assistant to support a team of 7 clinical therapists. The right member for our team will first and foremost be comfortable and confident working with clients, particularly children, who may present at the office in distress. You will be the first face that clients see when...

  • Client Service Technician

    1 week ago

    Surrey, British Columbia, Canada MedPro Respiratory Care, Vancouver BC Full time

    MedPro Respiratory Care is a home oxygen and sleep apnea therapy provider, serving BC. We are currently accepting resumes for a full time Equipment Service Technician, to be based out of Port Kells, Surrey. This individual will be responsible for delivery and pick-up of oxygen cylinders and equipment as well as ongoing preventative maintenance of oxygen...

  • Care Giver

    2 days ago

    Surrey, Canada Happiness at Home Health care Inc. Full time

    **Who are we?** Happiness at Home Health care is a home care agency in the Fraser Valley. Locally-owned and operated, we are passionate about serving seniors and those in need throughout the Fraser Valley area. Our mission is to connect and nurture seniors at home. **What are we looking for?** We pride ourselves on matching highly qualified, compassionate...