Operations and Risk Management Coordinator

Operations and Risk Management Coordinator

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Job Summary

Reporting to the Associate Director - Administration, Initiatives, and Operations, the Operations and Risk Management Coordinator (ORMC) ensures facilities and human resources operations are delivered with the highest standards of excellence, safety, confidentiality, and professionalism. The ORMC supports the clinical, education, and research units of the department by ensuring effective facilities operations and planning and coordinating health and safety, risk management and human resources activities.

As the Safety Officer, the incumbent provides workplace safety oversight within the organization and is responsible for promoting a health and safety awareness and a risk awareness culture. The incumbent is responsible for ensuring the department meets its requirements under the Queen’s University environmental health and safety management system, the environmental health and safety legislation and standards for the department. The position also researches and plans training related to safety and risk awareness and other professional development opportunities for support staff, communicates these opportunities to senior management, and coordinates approved initiatives.

The ORMC interacts with senior administrators to facilitate an appropriate flow of information on numerous complex and sensitive issues between the Department of Family Medicine, Queen’s University, Hotel Dieu Hospital and Queen’s Physical Plant Services. The incumbent briefs the Department Head and Associate Director - Administration, Initiatives, and Operations on emerging facilities, health and safety and human resources issues as they arise and facilitates communication between Queen’s Human Resources, Queen’s Physical Plant Services and Hotel Dieu Hospital staff.

**Job Description**:

**KEY RESPONSIBILITIES**:
Health and Safety and Risk Management:

Works closely with the Associate Director - Administration, Initiatives, and Operations on the overall strategic planning of facility and operations management for the department. This includes administrative planning, development and implementation of risk management and workplace safety procedures, policies, and initiatives.
- Assesses the impact of departmental risks and in consultation with the senior management team, implements policies and procedures to effectively identify and reduce future risk. Develops project plans and monitors progress toward desired outcomes, including preparing reports. In collaboration with various parties (internal/external), the incumbent makes recommendations and implements policies to mitigate and/or reduce risk.
- Oversees the department’s workplace safety programs, and ensures its delivery meets the requirements of the Queen’s University environmental health and safety management system, and the environmental health and safety legislation and standards applicable to building operations.
- Maintains a secure, comfortable, and clean workplace and manages space planning and allocation for faculty and staff members.
- The incumbent will work with managers and staff and liaise with the Department of Environmental Health & Safety on a continuous basis to develop and revise risk prevention strategies and will be responsible for educating and advising staff in risk management and workplace safety through workshops, newsletters, etc.
- Provides guidance to staff and faculty on the interpretation of policies and procedures, appropriate workplace modifications and mandatory reporting requirements. Lead or coordinate workplace safety education sessions.
- Circulates materials received from DEHS to appropriate department members, including, but not be limited to, environmental health and safety policies; standard operating procedures; training session notifications; and general environmental health and safety information.
- Chairs the department’s Joint Health and Safety Committee and leads the review of the health and safety programs and the inspection of the physical environments in 220 Bagot (Family Medicine Centre) and 115 Clarence Street (Haynes Hall), ensuring regulations and safety procedures are followed.
- Participates in the department's facilities' inspections and the identification of environmental health and safety issues, deficiencies, and hazards. Recommend appropriate actions, including consulting with the Department of Environmental Health & Safety (DEHS), as necessary, on mitigating workplace risks.
- Accompanies staff from DEHS, Joint Health