Advisor, Public Engagement

Highlights of the job

EPCOR's Corporate Services division is pleased to announce a permanent, full-time vacancy for the position of Public Engagement Advisor. This role will be part of the Communications & Public Engagement team, operating out of the Rossdale Water Treatment Plant in Edmonton, Alberta.

What you’d be responsible for

You are accountable to Consultation Manager and will have the following key accountabilities (but are not limited to these) as prescribed by the Public & Community Engagement Senior Manager:

- Developing plans and managing day-to-day activities related to assigned engagement projects. This includes working with internal clients to develop solutions that meet business needs and support EPCOR’s brand and reputation.
- Developing and updating materials relevant to stakeholder engagement projects.
- Supporting development and execution of stakeholder engagement plans, programs and materials. Executing tactics that may include writing, photography, video, social media and other communications channels/formats.
- Supporting and executing on key communications and engagement initiatives/events and other projects as assigned by the Manager, Consultation.
- Generating reports on project metrics and ensuring the ongoing upkeep and maintenance of any relevant stakeholder databases, as assigned.
- Acting as an on-call, after-hours media spokesperson on a rotating weekly basis with other communicators.

What’s required to be successful

Qualifications, experience and behaviours you possess are:

- Completion of a diploma in Public Relations, Communications, Social Sciences or a related field from a recognized post-secondary educational institute.
- Applicants with a degree in public relations, communications (or related) may be considered as well.
- Experience that includes:

- 4 years’ in stakeholder engagement and/or communication.
- Working in the utilities, electricity or the energy sector.
- Knowledge and use of current digital channels and engagement platforms.
- Proficiency in using Microsoft Office, Adobe Creative Suite and Photoshop, Microsoft SharePoint.
- Excellent planning and organizational skills.
- Strong research, writing and editing skills; well-developed attention to detail.
- Demonstrated collaborative approach, including ability to build relationships and work with employees at all levels of the organization.
- Applies effective communications / public relations fundamentals to every project.
- Engaged in digital / web concepts, techniques and trends.

Continuous Improvement - You consistently look for ways to improve; proactively identify and solve problems. Focus improvements on the process not the person/group; looking for root causes and long-term solutions over quick fixes and openly (and respectfully) communicate problems with teams to engage all perspectives to find solutions.

Acts with Integrity - You are trustworthy, fair and able to keep confidences. Brings forward situations thought to be inappropriate or inconsistent with EPCOR’s policies and values and creates a respectful work environment where ideas are challenged and people feel trusted and safe.

Humility - You seek input, listen carefully and continuously learn to create an environment where people are respected and encouraged to share their abilities. When new ideas are presented, give credit and help research, support and implement them. You seek and accept feedback and look for ways to implement and take ownership of mistakes, rectify the situation and share learnings.

Teamwork - You work collaboratively to accomplish shared goals and understand the impact of your role and make decisions in the best interest of coworkers, EPCOR, and customers. You participate willingly toward accomplishing group goals, manage your time and resources and anticipate issues that impact others and seek solutions. Actively encouraging other’s opinions and feedback to engage diversity of thought and giving credit and recognition to others who contributed and exhibited ideal behaviours are key qualities that you uphold.Other important facts about this job

Jurisdiction: CSU52

Class: T2

Wage: Starting at $47.18 per hour
- Final Wage and Step will be determined at the time of selection and is based on a combination of factors as outlined in the CA that may be found online.

Hours of work: 40 hours per week - Monday to Friday

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Please note the following information:

- A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
- If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR posi