Automotive Service Advisor
18 hours ago
Job Overview:
**Duties**:
- Greet customers and assist them with their service needs
- Schedule service appointments and follow up with customers on the status of their vehicles
- Provide accurate estimates for repairs and communicate effectively with the service team
- Utilize sales techniques to upsell additional services or products
- Handle cash transactions and maintain accurate records
- Coordinate with mechanics to ensure timely completion of repairs
Qualifications:
- Previous experience in a dealership or automotive repair setting
- Exceptional customer service skills with a focus on building strong client relationships
- Knowledge of mechanical processes and terminology
- Ability to handle cash transactions and use basic computer software
- Strong communication and interpersonal skills for effective interaction with customers and colleagues
- Proven track record in sales or upselling services/products
Nice-to-have Skills:
- Experience working as a mechanic or in automotive repair
- Proficiency in cash handling procedures
- Demonstrated ability to upsell services/products
Join our team as a Service Advisor and enjoy the opportunity to work in a dynamic environment where your skills and expertise will be valued
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
- automotive dealership: 1 year (preferred)
Work Location: In person
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