Field Technician

1 day ago

St Catharines, Canada District School Board of Niagara Full time

**DISTRICT SCHOOL BOARD OF NIAGARA**

Field Technician

Information Technology Services - Education Centre

One (1) Temporary/Term Position

40 Hours per Week

**Hours of work: 8:00am-4:30pm**

Starting ASAP anticipated until August 2026

**The functions of this position include (but are not limited to)**:

- Installation/configuration of audio-visual equipment such as projectors, interactive projectors and boards, classroom audio and speaker systems.
- Liaise with other departments on the installation of technology in the classroom.
- Refurbishment of equipment for reallocation to classrooms.
- Pickup of surplus equipment in all DSBN locations for redistribution or recycling.
- Assist Computer Technicians with the installation, setup, troubleshooting, repairing and maintaining a variety of hardware including desktop computers, laptops, tablets, IP phones, printers, patch panels, network switches, cameras, interactive whiteboards and projectors, and other peripherals.
- Aid the Lead and Computer technicians in a variety of roles as necessary through the course of a typical school year. These roles will continually evolve with the technology being deployed.
- Service call management including detailed documentation of problem resolution using Service Desk software (TOPdesk), department sign out system and any other communication tools required.
- Travel to schools or bench work & support in the office is required.

**The successful applicant will have**:

- Minimum of two (2) years related experience.
- Experience working in a K-12 educational or related environment, supporting staff and students.
- Experience in audio visual installation, configuration and repair.
- Familiarity with DSBN Facility Services processes, including specifically asbestos report understanding.
- A valid driver's license, along with the ability to travel to schools, offices and offsite locations as required.
- Ability to lift and carry heavy equipment and work at heights on a ladder.
- Excellent learning, communication, and organizational skills.

**Reason for Posting** - Temporary backfill.

**Land Acknowledgement**

The land on which we gather is the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum agreement. Today this gathering place is home to many First Nations, Métis, and Inuit peoples and acknowledging this reminds us that our great standard of living is directly related to the resources and friendship of Indigenous people.

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