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Wellness Administrator
2 weeks ago
We Bring Food to Your Family’s Table
The Erb Group is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, Winnipeg and a U.S. terminal in Elverson, PA. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.
**Shift Hours**: Monday to Friday; 8:00am - 4:30pm
SUMMARY
The Wellness Administrator is responsible for the coordination and administration of wellness and benefits programs for employees and owner-operators at Erb Transport Limited. This includes managing group benefit plans, supporting health-related initiatives, and administering financial wellness programs such as Erb’s Employee Savings Program (RRSP, TFSA, NREG). The role plays a key part in promoting a culture of health, well-being, and employee support across the organization.
PRIMARY RESPONSIBILITIES
1. Coordinate, administer, and oversee benefits and wellness-related activities.
2. Provide timely, accurate responses to benefits and wellness-related inquiries.
3. Act as a liaison between employees and insurers to resolve claims and coverage issues.
4. Coordinate billing of benefit coverage for owner-operators.
5. Process benefit enrolments, changes, and terminations.
6. Reconcile premium deductions with monthly insurer billings.
7. Maintain confidentiality and discretion when handling sensitive employee information.
8. Promote benefits and wellness programs through education and awareness initiatives.
9. Invoice employees for premiums during leaves of absence, ensuring accurate documentation.
10. Maintain up-to-date and accurate wellness and benefits records.
11. Update employee records in Dayforce related to leaves of absence, return-to-work dates, and benefit changes.
12. Ensure timely communication of leave status and benefit eligibility changes to internal stakeholders.
13. Perform additional wellness-related administrative duties as assigned.
REQUIREMENTS/QUALIFICATIONS
- Experience in wellness program administration and group benefits is required.
- Strong computer skills, including proficiency in an HCM, Microsoft Suite and Outlook.
- Ability to quickly learn and adapt to new systems and technologies.
- High attention to detail and accuracy in documentation and communication.
- Strong organizational skills, with the ability to manage multiple priorities and meet deadlines.
- Demonstrates initiative and works effectively both independently and as part of a team.
- Excellent verbal and written communication skills with internal stakeholders and external providers.
- Professionalism, discretion, and tact in all employee interactions.
- Strong interpersonal and customer service skills.
- Experience in the transportation industry is considered an asset.
WORKING CONDITIONS
- Full-time position (40 hours per week).
- Standard schedule: Monday to Friday, 8:00 a.m. to 4:30 p.m.
- Requires manual dexterity for computer use and data entry.
- Involves extended periods of sitting at a workstation.
Your Cool Work Perks
Benefits available from day 1
We’re motivated by doing business with good people and hiring them too.
- Company paid health insurance plans (health, prescription, dental and vision)
- Company paid group life insurance
- Long-term disability insurance
- Employee & Family Assistance Program (EFAP)
- Enjoy $1600 in massage therapy benefits
- TFSA and RRSP savings plans with company match contributions (available after 3 months)
- Profit-sharing opportunity
- Referral bonus program
- Safety shoe voucher
- Uniform and annual tool allowance for apprentice and mechanic technicians
- Corporate discounts with Josslin Insurance and Goodlife Fitness
- Educational assistance up to 50%, with specific training required by The Erb Group paid in full
- Career advancement opportunities
- Community and philanthropy opportunities
- Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)
We thank all those who apply. Only those selected for further consideration will be contacted.
