Sales Support Coordinator

Are you passionate about providing marketing support to both internal and external customers?
- Do you enjoy teaching and training others on best practices and proper product use?
- Do have an interest in learning the business side of the healthcare industry?

If you responded yes to the above questions, Trudell Healthcare Solutions Inc. “(THS)” currently has an exciting opportunity for you as a **Sales Support Coordinator**

**Our Company**: Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market. With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customer’s expectations in delivering cost effective solutions to improve patient outcomes.

**The Position**: This position provides support directly to the Product Managers and indirectly to the Sales and Customer Experience teams. The Sales Support Coordinator will support and facilitate requests from the Sales and Marketing teams. The Sales Support Coordinator will be responsible for the marketing inbox and will support product information requests as well as conference requests. This position is also responsible for building strong working relationships with the sales team and maintaining cross functional collaboration.

**Key Responsibilities**:
**Business Development**:

- Utilize vendor websites and external resources to maintain up to date knowledge of product lines.
- In conjunction with the Product Manager, support the creation of business plans for select products.
- Participate in the execution of clinical implementation plans for key products.
- Remain abreast of evolving product trends, customer needs and sales team leads.
- Maintain and grow vendor relationships.

**Product & Sales Support**:

- Develop extensive knowledge of supplier products to effectively source competitive cross references.
- Maintain product related information within Enterprise Resource Planning (ERP) system.
- Maintain effective management of the product set up process.
- In conjunction with the Product Manager and Finance assist to establish a pricing strategy.
- Analyze product and market trends to develop insights and build opportunities.
- Participate in quarterly business reviews as required.
- Manage the Marketing inbox.
- Participate in Request For X (RFX) review and responses as required.
- Develop an understanding of the Request For Proposal (RFP) bid process as defined by the Product Manager.
- Provide marketing campaign support.
- Support the Trial and Evaluation (T&E) process for the Sales team.
- Support the development/maintenance of online product education platform for ongoing learning of sales and marketing team.

**Communication**:

- Ensure communication is effective and informative regarding upcoming changes or additions to products as well as issues which may affect the quality of products.
- Ensure high responsiveness and clear communication to the Sales team.
- Collaborate with other functional areas across THS to resolve issues and seek out new ways to improve the business.

**Administration**:

- Ensure cooperation with special projects as required.
- Responsible for the marketing inbox.

**Requirements, Qualifications & Skills: Education and Experience**:

- College Diploma in Business, Marketing or equivalent.
- One (1) to three (3) years’ experience in a similar marketing role.
- Experience in the Healthcare industry is preferred.
- Knowledge of Medical terminology and product usage in the field is an asset.

**Specialized Skill or Knowledge**:

- Works well independently.
- Strong interpersonal skills.

**Essential Duties**:

- Fluent in English both written and oral.
- Ability to lift up to 50lbs (25kg).
- Ability to travel.

**Working Conditions**:

- Office Setting at our London Facility.
- Frequent interruptions.
- Compensation based on a regular work week of thirty-seven and one half (37.5) working hours, with additional working hours as required to meet ongoing business demands and to fulfill job responsibilities.

**What We Offer**:
In addition to fair and equitable compensation and the excitement of working for a growing and reputable company, we offer:

- Challenging careers that provide the opportunity to learn constantly.
- Clear, consistent, and demonstrated values.
- A positive and motivating Corporate Culture.
- Encouraged Professional Development.
- Employee Recognition for Milestone Anniversaries.
- Regular Performance Appraisals.
- Regular Salary Reviews.
- Comprehensive Group Family Benefits including:

- Health and Dental Benefits.
- Pension Plan.
- Life Insurance.
- Employee Assistance Plan.
- Disability Insurance.
- Out of Country Insurance Coverage.
- Paid Sick Days. 3 weeks paid vacation to start.


Since 1922, Trudell Healthcare Solutions Inc., a member of the Trudell Medical Group, has been a stable and financially sound Canadian-based employe