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Content Specialist, Brand

3 weeks ago

Montréal, Canada Lightspeed Commerce Full time

**Hi there Thanks for stopping by**

Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

We're looking for a Content Specialist to join our Marketing Content team in NoAm. You will help shape the global voice of Lightspeed, crafting and editing copy that elevates our brand across all touchpoints. Reporting to the global Director of Brand Content, you'll contribute to our brand guidelines, developing copy and templates to support our global teams. You'll create and review content for multiple internal and external channels—from events to PR to social media—ensuring adherence to brand guidelines and reinforcing our brand values. Your work will have a direct impact on positioning Lightspeed not just as the leading omnichannel commerce platform for the retail, hospitality and golf industries, but as a world-class brand and employer.

**What you'll be doing**:

- Crafting, reviewing and editing copy across multiple channels, including our website and internal and external assets
- Working with executives and other stakeholders to craft articles, presentations and social posts that support our key messages
- Developing an in-depth knowledge of our key industries and customers
- Contributing to global brand and style guidelines and templates, including managing our brand portal
- Naming new Lightspeed products and features
- Helping to develop new processes, tools and trainings, auditing existing content and coaching junior team members
- Staying up to date on brand, copywriting and UX news and trends and sharing insights and inspiration with the team

**What you'll be bringing to the team**:

- 2-3 years of copywriting, journalism or communications experience
- Bachelor's degree or equivalent experience
- Comfort working to deadline in a fast-paced environment
- Strong conceptual understanding of copy and how it drives strategic thinking
- Ability to write compelling and persuasive content for all channels, with a sense of humor and a love of bold taglines
- Excellent people skills and the ability to collaborate with cross-functional teams, from sales to product to support
- Strong empathy for merchants and a passion for storytelling
- Outstanding editing and project management skills with a crazy attention to detail
- A resourceful, innovative mindset with a bias to action

**Even better if you have, but not necessary**:

- Experience managing freelancers and/or a team
- Experience working in the retail, hospitality or golf industry
- Fluency in one or more of our global languages (French, German, Dutch)
- Experience with Wordpress or other content management systems
- Interest or experience in UX writing

We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try

**What's in it for you?**

Come live the Lightspeed experience...
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that's creating new jobs every day;
- Work in a team big enough for growth but lean enough to make a real impact.

and enjoy a range of benefits that'll keep you happy and healthy:

- Lightspeed share scheme (we are all owners)
- Flexible working policy and unlimited paid time off (yes, you read that right)
- Mental health online platform and counselling & coaching services
- Health and wellness benefit
- Private Healthcare
- LinkedIn Learning license (learning is always ongoing)
- Volunteer day to be able to give back to society

**Where to from here?**

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.
- Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs._

**Where to from here?**
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

**Who we are**:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify